TenantCloud Reviews in June 2026: User Ratings, Pros & Cons

Get ready for an uphill learning curve.

PROS: I recruited the use of this program so I can avoid the manual task of sending invoices to my clients. Admittedly, it was a little intimidating to use at first. My knowledge, when it comes to computer solutions, is just basic, and TenantCloud proved to be a challenge for me to learn. But over time, I got to learn more about the quirks of this program and I'm currently reaping the benefits. CONS: I've been getting mixed reviews and impressions with this program. Take the tech support ...

Get ready for an uphill learning curve.

PROS: I recruited the use of this program so I can avoid the manual task of sending invoices to my clients. Admittedly, it was a little intimidating to use at first. My knowledge, when it comes to computer solutions, is just basic, and TenantCloud proved to be a challenge for me to learn. But over time, I got to learn more about the quirks of this program and I'm currently reaping the benefits. CONS: I've been getting mixed reviews and impressions with this program. Take the tech support ...

A lifesaver!

PROS: I have a small-scale rental property and TenantCloud takes away my stress of having to handle everything. CONS: It would be nice if some information (such as the payment standing of my tenants) would be more accessible. It's a hassle to keep on generating reports just to see who owes me their dues.

Good value for my money.

PROS: First of all, I chose this program because I think it gives the most value for my money. It's affordable considering that it boasts of quite an impressive list of features. It has reduced most of my manual tasks, and I continue to discover new benefits as I explore it further. CONS: TenantCloud is not exactly user-friendly. I've lost some of my prospects simply because this program asked way too many questions from them. User-experience is not smooth and tenants often get stuck trying ...

Good value for my money.

PROS: First of all, I chose this program because I think it gives the most value for my money. It's affordable considering that it boasts of quite an impressive list of features. It has reduced most of my manual tasks, and I continue to discover new benefits as I explore it further. CONS: TenantCloud is not exactly user-friendly. I've lost some of my prospects simply because this program asked way too many questions from them. User-experience is not smooth and tenants often get stuck trying ...

It has everything I need to manage my business.

PROS: This has the complete suite of services that I need to manage my business. From making sure that all legal requirements are covered to bookkeeping--TenantCloud helps with these and more! CONS: It would be nice to have more control over the app updates.

"Affordable software packed full of features"

What do you like best about TenantCloud? Online application, E signatures, requiring renters insurance, accounting What do you dislike about TenantCloud? The automatic updates when I open up the app. What problems is TenantCloud solving and how is that benefiting you? Affordability, going paperless, automatic late fees.

"love the software, it improved my practice drastically"

What do you like best about TenantCloud? automated everything - I.no longer chase rent, and both renter and I have access to see the same billing and maintenance history What do you dislike about TenantCloud? adjusting payments took a bit to figure out (I tried to adjust payments without adjusting a contract) Recommendations to others considering TenantCloud: best software, especially for the price! very easy to use, automates laye payment charges!!! What problems is TenantCloud solving and ...

"Difficult start up but improving"

What do you like best about TenantCloud? Hope to be able to get away from handling rental checks. When starting up with small inventory, quite a learning curve for those of us that might be considered technologically challenged. Started with small subset of tenants. First month: only one figured it out (partly because I didn't have it all set up correctly.) Just going through second cycle and see dramatic improvement. Enough where will upload the remaining tenants and give them the ...

"Modern property management solution with extremely reasonable pricing."

What do you like best about TenantCloud? Pricing is phenomenal compared to other "big-dawg" prop mgt programs, this one is affordable and priced right!!! Layout is great. Lower difficulty to use. ACH setup is pretty good. Pretty fast update turnaround. What do you dislike about TenantCloud? Downside in my book is the customer support. They want to use an ALL web-based ticket submittal system. It is time CONSUMING!!! Some things would be sooooo very much faster with a phone call. Also, they ...