TenantCloud Reviews in May 2025: User Ratings, Pros & Cons

"Simply the best landlord app"

What do you like best about TenantCloud? The best part about TenantCloud is receiving payments online and deposited directly into my accounts. All the features of the app are very helpful and keeps things organized.... especially if you have multiple rentals. What do you dislike about TenantCloud? I really don’t have any complaints. The app has been working flawlessly. What problems is TenantCloud solving and how is that benefiting you? It’s helping my business to stay organized and keeping ...

"Could be better"

What do you like best about TenantCloud? Good price. Convient for tenants if you can get them to use it. Nice to have an App but it has severe flaws. Background check program is not as thorough as Truth Finder What do you dislike about TenantCloud? The setup is horrendous and confusing. Past tenants remain in the database regardless if you deactivate or not. Any edit at all is laborious. The leads database keeps them all even if you mark as read. You cannot sort the tenants in the leads by ...

"Could be better"

What do you like best about TenantCloud? Good price. Convient for tenants if you can get them to use it. Nice to have an App but it has severe flaws. Background check program is not as thorough as Truth Finder What do you dislike about TenantCloud? The setup is horrendous and confusing. Past tenants remain in the database regardless if you deactivate or not. Any edit at all is laborious. The leads database keeps them all even if you mark as read. You cannot sort the tenants in the leads by ...

"Excellent Experience and Affordable Price"

What do you like best about TenantCloud? TenantCloud automates all parts of onboarding a tenant as well as maintenance and rent collection. The view from the tenant's side is very easy to use as well. What do you dislike about TenantCloud? Would prefer phone customer service, but their online chat has actually been very responsive. What problems is TenantCloud solving and how is that benefiting you? I am managing my real estate with TenantCloud - onboarding renters, handling maintenance ...

"I am happy with tenant cloud"

What do you like best about TenantCloud? Ease of use and that I have the opportunity to reach to all my tenants in a confident system. What do you dislike about TenantCloud? Would like more flexibility on document personalizations. What problems is TenantCloud solving and how is that benefiting you? Reaching to tenants, keeping documents and managing bills

"Amazing software"

What do you like best about TenantCloud? I like the built in programs as well as the user interface. It is very smooth and easy to use What do you dislike about TenantCloud? The app is a little buggy but the computer program is flawless What problems is TenantCloud solving and how is that benefiting you? Tenantcloud has helped me keep on top of all the finances regarding my property.

"Pretty good software for small property manager"

What do you like best about TenantCloud? I can use it as a single owner or as a property manager. Have a transaction tool to recording cash in and cash out. What do you dislike about TenantCloud? I want to do auto pay where I pull from the tenant's checking account. That feature is not available. Recommendations to others considering TenantCloud: Good for small owners What problems is TenantCloud solving and how is that benefiting you? I was trying to manage 6 properties. I am able to do it ...

"Very User Friendly and Easy To Expand"

What do you like best about TenantCloud? Accounting features that allows me to keep all transactions & receipts in one place What do you dislike about TenantCloud? I wish there was a little more integration for tenants paying through the app. There are so many services out there that do it for free, I shouldn't have to sign up for Dwolla to get that service. What problems is TenantCloud solving and how is that benefiting you? Easily keeping track of everything and posting my units on ...

"Great Software Product and Service"

What do you like best about TenantCloud? Tenant Cloud is great to manage leads, leases, and properties. Its intuitive interface gives you all the information at your fingertips. What do you dislike about TenantCloud? Watching the set up videos is a must to set up versus just clicking and trying to go through without guidance. Recommendations to others considering TenantCloud: Great product to use in your property management business. What problems is TenantCloud solving and how is that ...

"Looking for a new software that includes the entire process, this looks like it might be it!"

What do you like best about TenantCloud? Marketing webpage, ability to require items on rental application, ability to upload documents in the rental application (avoiding the use of a secure document storage platform), ability to esign (eliminate my docusign account), ability to collect application fee (not just require tenant to pay background check, we need to make money too!). What do you dislike about TenantCloud? Free account is very limited to test out the product. would be great to ...