TenantCloud Reviews in May 2025: User Ratings, Pros & Cons

A pretty good backbone for my business.

PROS: This is such a great assistant. It organizes and stores your data for you. You can easily tap into it if you need to retrieve information on any aspect of your business. Plus, you can easily track those who have an outstanding balance with you and those who have a clean record of payment. CONS: The program has a transferring fee--a necessary but inconvenient aspect of this program. The waiting time for the money to be transferred to your bank can take a few days too.

"Great, professional and cost effective"

What do you like best about TenantCloud? Great customer support, ease of use, and the price What do you dislike about TenantCloud? Navigating around the system takes some getting used to but, once you have the hang of it, it's great What problems is TenantCloud solving and how is that benefiting you? We were using a property manager but, we could never find out who was late paying rent, if he'd found a tenant for a vacant unit, etc., etc. It really was driving us crazy, especially as he was ...

"Easy to use for landlord and tenant"

What do you like best about TenantCloud? The dashboard is easy to read all the relevant information at once. Each task is well laid out and easy to find. Payments from tenants are easy to accept once the accounts are validated by the third party processor. What do you dislike about TenantCloud? I really have no dislikes. The process for confirming with the third party payment processor took longer than expected, but was otherwise smooth. What problems is TenantCloud solving and how is that ...

"Easy to use for landlord and tenant"

What do you like best about TenantCloud? The dashboard is easy to read all the relevant information at once. Each task is well laid out and easy to find. Payments from tenants are easy to accept once the accounts are validated by the third party processor. What do you dislike about TenantCloud? I really have no dislikes. The process for confirming with the third party payment processor took longer than expected, but was otherwise smooth. What problems is TenantCloud solving and how is that ...

"Great, professional and cost effective"

What do you like best about TenantCloud? Great customer support, ease of use, and the price What do you dislike about TenantCloud? Navigating around the system takes some getting used to but, once you have the hang of it, it's great What problems is TenantCloud solving and how is that benefiting you? We were using a property manager but, we could never find out who was late paying rent, if he'd found a tenant for a vacant unit, etc., etc. It really was driving us crazy, especially as he was ...

"Good experience with tenant cloud"

What do you like best about TenantCloud? user interface is great. notifications on activity is good. mobile app is fast and provides good set of functionality compared to web based applications. Pricing is competitive compared to similar solutions. What do you dislike about TenantCloud? lacking some basic features, would help with more payment options. Recommendations to others considering TenantCloud: cozy, yardi What problems is TenantCloud solving and how is that benefiting you? remote ...

"TenantCloud responds quickly to my questions. This software if very user friendly."

What do you like best about TenantCloud? Tenant Cloud is very User Friendly. Dashboard is great. Easy to understand What do you dislike about TenantCloud? Bank set up could be easier. It took a few days setting up my bank which caused delays in processing payments. What problems is TenantCloud solving and how is that benefiting you? Property management in one place

"Solid platform. Great, but not perfect."

What do you like best about TenantCloud? It makes property management and collecting payments fairly easy. What do you dislike about TenantCloud? The site layout isn't super easy to use for both Tenant and LL. Some features are hard to find. What problems is TenantCloud solving and how is that benefiting you? Collecting payments is much easier at a low cost.

"A great all in one tool!"

What do you like best about TenantCloud? I like the reminders and the task lists I'm able to assign to a person or specific property. What do you dislike about TenantCloud? The lack of entries for the form creator. I would like to see more options for other forms commonly used like move in/out forms, etc. What problems is TenantCloud solving and how is that benefiting you? Keeping everything in one place to keep me organized. As I transition tenants to this tool, I won't have to use any ...

"Solid"

What do you like best about TenantCloud? Can keep each property cost center separate, sign e leases, works across multiple businesses I run, easy application and screening, multiple properties, great value What do you dislike about TenantCloud? Not able to directly link bank account for accounting like other apps manual uploading, they’re always updating the software so sometimes there’s weird things that happen with the app What problems is TenantCloud solving and how is that benefiting ...