Telnyx Reviews in June 2026: User Ratings, Pros & Cons

Easy augmentation and cost savings to our existing cloud telephony stack

What do you like best? Telnyx has the table stakes features nailed down: call quality is great, PDD is low, number inventory is extensive and seems to be clean, costs are competitive, and reliability has been great. But where they really shine is in software and support. Their portal dashboard is leaps and bounds ahead of bigger name competitors, their APIs are sane and easy to use, and when we've had requests for additional features they've been exceptionally quick to discuss and ...

Easy augmentation and cost savings to our existing cloud telephony stack

What do you like best? Telnyx has the table stakes features nailed down: call quality is great, PDD is low, number inventory is extensive and seems to be clean, costs are competitive, and reliability has been great. But where they really shine is in software and support. Their portal dashboard is leaps and bounds ahead of bigger name competitors, their APIs are sane and easy to use, and when we've had requests for additional features they've been exceptionally quick to discuss and ...

good product, great support, but some reservations

What do you like best? Your technical support is second to none. Highly responsive with extremely qualified experts - couldn't ask for more. What do you dislike? Our core business is over-the-phone interpreting. With concurrent calls every second and thousands of calls each day, Telnyx is mission-critical to our survival as a business. We cannot afford to be down, ever. Since switching to you, we have had several major issues creating serious service disruptions for our clients - some due ...

good product, great support, but some reservations

What do you like best? Your technical support is second to none. Highly responsive with extremely qualified experts - couldn't ask for more. What do you dislike? Our core business is over-the-phone interpreting. With concurrent calls every second and thousands of calls each day, Telnyx is mission-critical to our survival as a business. We cannot afford to be down, ever. Since switching to you, we have had several major issues creating serious service disruptions for our clients - some ...

Porting and Service

What do you like best? Customer service, usability of the website, speed, call quality. It is very easy for me to go in and make bulk changes to my numbers quickly. The website is unmatched in any carrier I've been with. The porting process has been the easiest I have ever experienced. From submitting the port, to the ability to make changes, to the actual go live. It was great. What do you dislike? Nothing to report . I cant say there is anything to say that I dislike. ...

Porting and Service

What do you like best? Customer service, usability of the website, speed, call quality. It is very easy for me to go in and make bulk changes to my numbers quickly. The website is unmatched in any carrier I've been with. The porting process has been the easiest I have ever experienced. From submitting the port, to the ability to make changes, to the actual go live. It was great. What do you dislike? Nothing to report . I cant say there is anything to say that I dislike. Recommendations to ...

Reliable, transparent, no BS telecom.

What do you like best? Good pricing, good folks to work with. I have used dozens of companies telnyx is easily the best integrator we have worked with. What do you dislike? Not much, Wish they had a more robust faxing platform. Recommendations to others considering the product: Good pricing, the value they add is well worth using them over going direct with L3 or Bandwidth. Even at scale. What problems are you solving with the product? What benefits have you realized? Low ...

A pleasant experience.

What do you like best? The whole reason I switched was not for price. I can get channels and DID's much cheaper. The portal is what motivate me to switch. I needed a way to quickly control flows and to add connections and numbers. Their call quality is good and we have been able to work through every issue encountered. Sales & support have been very attentive to my needs and have assisted me in resolving any questions, concerns or issues I have encountered. They are progressive and a ...

Reliable and affordable

What do you like best? I like the user portal which makes it easy to add new DID's, adjust routes, setup failovers, etc. What do you dislike? Occasionally I cannot find a DID for a small town or city where we are expanding. What business problems are you solving with the product? What benefits have you realized? High AT&T bills. We have cut our phone bills in half by moving to SIP.

Reliable and affordable

What do you like best? I like the user portal which makes it easy to add new DID's, adjust routes, setup failovers, etc. What do you dislike? Occasionally I cannot find a DID for a small town or city where we are expanding. What problems are you solving with the product? What benefits have you realized? High AT&T bills. We have cut our phone bills in half by moving to SIP.