Telnyx Reviews in May 2025: User Ratings, Pros & Cons

Amazing Team and Company to Partner with!

What do you like best? The team at Telnyx is friendly, knowledgeable, and always there to help us with our issues. They approach every question, issue, and interaction from a place of partnership and continue to keep our success in mind. They take our feature requests and make them a reality and offer alternative solutions in every situation possible. What do you dislike? There is some additional data that would be helpful for our company to be able to pull without having to request ...

Great Service, Always improving!

What do you like best? We have been with Telnyx for a couple of years, and the amount of improvements in that time frame has been remarkable. Porting is now best in class, and the API usability and functionality is great. The best part is the team behind the software, they are responsive and actually listen and respond to requests. What do you dislike? Initially, the porting process was a pain point, but they have turned that into a strength What problems are you solving with the ...

Cheap, clear communication. Outstanding customer service

What do you like best? Fast transferring numbers, web interface to configure services What do you dislike? Complexity of configuration telecommunications services Recommendations to others considering the product: Savings in communications services with powerful interface with support What problems are you solving with the product? What benefits have you realized? Gsm access with global card for data, savings of 66 per cent in fix costs

Great Provider for all things Communication!

What do you like best? Telnyx works around the clock, and is always available to help when needed. What do you dislike? Telnyx is the middle-man between the end user and the phone companies. Sometimes we wish we could be in direct contact with the phone companies, but Telnyx still does an outstanding job connecting the two ends. Recommendations to others considering the product: Definitely use Telnyx if you're looking for top quality customer service, price advantages and good ...

Great SIP Provider!

What do you like best? We discovered Telnyx in the vendor hall at a conference a few years ago. After chatting with them at the conference and doing some testing, we decided to add them as one of our carriers. We've been very happy with the service overall and it's great to have a vendor who listens to feature requests and suggestions and provides great feedback on new features coming down the pipeline. They reach out proactively to let us know about new features being added and appear to ...

Great Services

What do you like best? Telnyx portal is awesome, SIP trunking and VOIP services are very good. Transparent pricing module and chat support. What do you dislike? There is nothing to dislike in telnyx. What problems are you solving with the product? What benefits have you realized? Currently, I am using telnyx for outbound and Inbound calling and its working very well.

A flexible and agile vendor that provides real and measurable business benefit

What do you like best? The ability to instantly provision phone numbers anywhere in the USA and Canada, helping us boost our local presence. Being able to turn up toll free numbers for our marketing team instantly (as opposed to 10+ days with a "traditional" telco/carrier). Telnyx continues to innovate, offering customer-centric and focused features that make my life managing our telecom infrastructure a lot easier. Definitely a fan, so much so that I also recommend Telnyx to customers ...

A flexible and agile vendor that provides real and measurable business benefit

What do you like best? The ability to instantly provision phone numbers anywhere in the USA and Canada, helping us boost our local presence. Being able to turn up toll free numbers for our marketing team instantly (as opposed to 10+ days with a "traditional" telco/carrier. Telnyx continues to innovate, offering customer-centric and focused features that make my life managing our telecom infrastructure a lot easier. Definitely a fan, so much so that I also recommend Telnyx to customers of ...

Great experience so far

What do you like best? i like the chat feature and the fact that my contacts Paul and Colleen make themselves available to assist whenever needed. i also like that 90% of the time that we get the date that is requested as well. What do you dislike? Not allowed to make same day cancellations like we are with other carriers. What problems are you solving with the product? What benefits have you realized? Moving a port request last minute

Great experience so far

What do you like best? i like the chat feature and the fact that my contacts Paul and Colleen make themselves available to assist whenever needed. i also like that 90% of the time that we get the date that is requested as well. What do you dislike? Not allowed to make same day cancellations like we are with other carriers. What problems are you solving with the product? What benefits have you realized? Moving a port request last minute