Tekmetric Reviews in May 2025: User Ratings, Pros & Cons

"TekMetrics in the Shop"

What do you like best about Tekmetric? The system is very easy and user friendly for the older technicians and technically appealing to the younger technicians. We love the automation of the system, helps the company go green by using a lot less paper and ink. Customers love the ability to text right into the system and send real time information to the customer. The support up front was exceptional as our contact, Daniel Medrano, came from the automotive repair world and understood the ...

"TekMetrics in the Shop"

What do you like best about Tekmetric? The system is very easy and user friendly for the older technicians and technically appealing to the younger technicians. We love the automation of the system, helps the company go green by using a lot less paper and ink. Customers love the ability to text right into the system and send real time information to the customer. The support up front was exceptional as our contact, Daniel Medrano, came from the automotive repair world and understood the ...

"I love TekMetric"

What do you like best about Tekmetric? TekMetric is cloud based, user friendly, and constantly getting upgraded. The parts tracking system is amazing, user permissions are great. It is the best all in one system. The customer interface is great and leaves customers very satisfied. What do you dislike about Tekmetric? If the internet goes out or when Tekmetric goes down. What problems is Tekmetric solving and how is that benefiting you? Its an all in one system

"Hands down the best program available!!!!"

What do you like best about Tekmetric? Ease of building tickets. You can incorporate parts easily. What do you dislike about Tekmetric? Unable to have 2 tickets open under the same name What problems is Tekmetric solving and how is that benefiting you? Program saves time which equates to sales

"A Repair Order Software That Works Wonders For Our Shop!"

What do you like best about Tekmetric? We've been using Tekmetric for our shop, and it's been a game-changer. Their software covers all the bases – from seamless parts ordering to streamlining repair orders, technician tracking, and even enhancing customer communication. Our operations have never been smoother. What do you dislike about Tekmetric? The downside of Tekmetric is the need to use 3rd party marketing. Would be so much easier if we could utilize it within tekmetric instead of ...

"Increase in efficiency"

What do you like best about Tekmetric? Since getting Tekmetric in our shop February 2023 It has made our shop very efficient from the inventory control to writing estimates. It was very easy to switch from our old DMS system to Tekmetric. Nothing was lot in transition. What do you dislike about Tekmetric? I so far have not found anything I do not like as of yet for the 10 months using it What problems is Tekmetric solving and how is that benefiting you? Ease of writing estimates and sending ...

"Tekmetric has modernized and simplified automotive management software"

What do you like best about Tekmetric? It is very intuitive and simple to use. It took a few weeks in learn the system. This our main system we use for every aspect of our company. I am able to figure out any discrempencies easily without too much effort. I am able to keep my customers up to date with digital inspections and in-system texting. If there ever were to be an issue they are resolved quickly by either chating or calling support. What do you dislike about Tekmetric? The only ...

"After 40 years in this business, this is the best program out there."

What do you like best about Tekmetric? After spending my whole working life in automotive repair, I've used several different brands of software and seen companies come and go. I can say without reservation that Tekmetric is the best I've used by far. Their software is intuitive, easy to learn, easy to use, and as a company they are continually updating and adding features. They listen to us as users and make changes from the "bottom up", that is, they take our suggestions and opinions and ...

"I love technology"

What do you like best about Tekmetric? I love how quick and easy it is to find the parts for the vehicles our shop is working on. Everything it Tekmetric keeps track for me makes it easier for me to do my job. From customers, inventory, vendors, parts, scheduling, etc, Tekmetric saves me many man hours. Highly recommend! What do you dislike about Tekmetric? The one thing I would like to see them add would be a customer referral. We like to give our customers a credit when they send us new ...

"Tekmetric has saved us so much time, money and our customers and staff love it!"

What do you like best about Tekmetric? I like that Tekmetric helps my staff and I save time when constructing an estimate. It also helps us serve our customers better and helps us be more proffessional. It is easy and simple to use and I like that I can use it from home and access it from my phone or Ipad. What do you dislike about Tekmetric? Sometimes I have apprentices or two technicians work in the same job, I'd like to be able to assign one job to more than one technician if possible ...