Tekmetric Reviews in May 2025: User Ratings, Pros & Cons

"Tekmetrik....IN A WORLD!"

What do you like best about Tekmetric? Where speed of service is essential to have the bandwidth to serve customers with empathy and compassion, there is only one program! Tekmetric is clean and user-friendly! If you can use a smartphone, you should be able to Jump in and start changing lives with Automotive Service Excellence! I have used Shopboss, R.O. Writer, and Mitchell to write estimates at my previous jobs, and Tekmetric is by far my favorite application for creating tickets. ...

"Tekmetric-The Right Choice"

What do you like best about Tekmetric? Choosing a business software takes time and energy but is required in today's work environment. Tekmetric makes the process simple and clear! From the time you open it, to running reports, it makes serving my customers a breeze. What do you dislike about Tekmetric? As an everyday user, with any software on occasion, you will experience bumps in the road. This software has had a few of those, but their teams manage it like crazy and continue to strive ...

"Great Shop Software"

What do you like best about Tekmetric? Our customers love the inspections and texting features. It sets us apart from other auto shops especially dealerships. I personally love how fast I can make estimates with this system. What do you dislike about Tekmetric? Reporting, the background financial reports could be better. Recommendations to others considering Tekmetric: If you are the kind of place that wants your customers to have the most information at their disposal while estimating ...

"Love this software!"

What do you like best about Tekmetric? All in one. It has everything I need in one place What do you dislike about Tekmetric? Can be click heavy, the digital inspections could use some fine tuning What problems is Tekmetric solving and how is that benefiting you? I haven't had any. Benefits is the custom feel and ability to be clear and open to my customers

"Great Program"

What do you like best about Tekmetric? By far the best support team, they are always listening to our shops and tech and upgrading to the shop's needs. If there is an issue, they answer the phone or email. What do you dislike about Tekmetric? The reports are very vague, and some of the accounting reports are hard to maneuver; you have to use excel. Recommendations to others considering Tekmetric: give this program a try, you will be amazed how good the support team is. What problems is ...

"Love this system"

What do you like best about Tekmetric? I love how organized this system has made our shop. It prompts each step from customer calls, to quotes, then parts ordering, scheduling and finally cashing out. It all works together so smoothly from start to finish. We also like how much easier it is to track productivity and sales with this system. The ability to "can jobs" to be quoted over and over help us quote common items quickly and our customers LOVE the texting option. It also integrates ...

"Wonderful program"

What do you like best about Tekmetric? I like how the Tekmetrick team is very subscriber involved. They have an open panel that allows them to see what the community desires to make their program better. Too cool! What do you dislike about Tekmetric? The only thing I could really think about is the lack of some labor guide jobs not having a guide for certain jobs Recommendations to others considering Tekmetric: Fantastic, responsive team. These guys are great! What problems is Tekmetric ...

"Easy to Use, Powerful SMS with Great Support and Continued Development"

What do you like best about Tekmetric? We came from a system that did not have any integrated inspection / text messaging functionality and was split between two systems. Having everything integrated in one system has done a lot for our productivity and communication. The best part is support and continued development. This team will release major features once a month or every 45 days or so. Incremental improvements are also made on a weekly basis typically What do you dislike about ...

"Awesome software"

What do you like best about Tekmetric? Customer service. Always available, always take care of any issue. I could not ask for a better team!! Software is easy to use, self-explanatory. Interfaces with most all parts stores, transfers part numbers and prices directly into the repair order, creates purchase orders. Prevents issues losing or not charging for parts. Customers love the texting or emailing, estimates and invoices They are constantly adding new features and improving the ...

"Best Program for Auto Repair Shop"

What do you like best about Tekmetric? Cloud based! Easy to use and able to have alll techs use it. What do you dislike about Tekmetric? Labor is not always accurate and sometimes is not available for the particular job What problems is Tekmetric solving and how is that benefiting you? Day to day functions of reporting are incredible. Keeps track of everything involved with repair