Tekmetric Reviews in July 2026: User Ratings, Pros & Cons

"Great POS system!"

What do you like best about Tekmetric? Easy of use in creating professional service orders, with media integration. What do you dislike about Tekmetric? Inability to quickly issue a refund if needed. What problems is Tekmetric solving and how is that benefiting you? Tekmetric solves the problem of communicating to busy professionals not be able to speak directly during the workday about repairs. Texting or emailing estimates helps tremendously.

"Tekmetric-The Right Choice"

What do you like best about Tekmetric? Choosing a business software takes time and energy but is required in today's work environment. Tekmetric makes the process simple and clear! From the time you open it, to running reports, it makes serving my customers a breeze. What do you dislike about Tekmetric? As an everyday user, with any software on occasion, you will experience bumps in the road. This software has had a few of those, but their teams manage it like crazy and continue to strive ...

"Great Shop Software"

What do you like best about Tekmetric? Our customers love the inspections and texting features. It sets us apart from other auto shops especially dealerships. I personally love how fast I can make estimates with this system. What do you dislike about Tekmetric? Reporting, the background financial reports could be better. Recommendations to others considering Tekmetric: If you are the kind of place that wants your customers to have the most information at their disposal while estimating ...

"Love this software!"

What do you like best about Tekmetric? All in one. It has everything I need in one place What do you dislike about Tekmetric? Can be click heavy, the digital inspections could use some fine tuning What problems is Tekmetric solving and how is that benefiting you? I haven't had any. Benefits is the custom feel and ability to be clear and open to my customers

"Love this system"

What do you like best about Tekmetric? I love how organized this system has made our shop. It prompts each step from customer calls, to quotes, then parts ordering, scheduling and finally cashing out. It all works together so smoothly from start to finish. We also like how much easier it is to track productivity and sales with this system. The ability to "can jobs" to be quoted over and over help us quote common items quickly and our customers LOVE the texting option. It also integrates ...

"Great Program"

What do you like best about Tekmetric? By far the best support team, they are always listening to our shops and tech and upgrading to the shop's needs. If there is an issue, they answer the phone or email. What do you dislike about Tekmetric? The reports are very vague, and some of the accounting reports are hard to maneuver; you have to use excel. Recommendations to others considering Tekmetric: give this program a try, you will be amazed how good the support team is. What problems is ...

"Ease of use"

What do you like best about Tekmetric? The layout of how everything is set up. Customers rave about the program and really like it. Easy to learn how to use it, love how organized it makes the quotes. Inspecton reports are amazing. Love how we can add photos and videos. I also love text messaging feature! Helps get a hold of customers if can't leave a message on their phone due to full Voice mails. What do you dislike about Tekmetric? complete standstill when it goes down, puts all ...

"Best Program for Auto Repair Shop"

What do you like best about Tekmetric? Cloud based! Easy to use and able to have alll techs use it. What do you dislike about Tekmetric? Labor is not always accurate and sometimes is not available for the particular job What problems is Tekmetric solving and how is that benefiting you? Day to day functions of reporting are incredible. Keeps track of everything involved with repair

"Tekmetric works great"

What do you like best about Tekmetric? I like that we can log in anywhere to process the repair orders. What do you dislike about Tekmetric? There could be an easier way to look up ordered parts. What problems is Tekmetric solving and how is that benefiting you? Tekmetric is very fast and easy to use. I like that we can access it on any device.

"Awesome software"

What do you like best about Tekmetric? Customer service. Always available, always take care of any issue. I could not ask for a better team!! Software is easy to use, self-explanatory. Interfaces with most all parts stores, transfers part numbers and prices directly into the repair order, creates purchase orders. Prevents issues losing or not charging for parts. Customers love the texting or emailing, estimates and invoices They are constantly adding new features and improving the ...