Tekmetric Reviews in July 2026: User Ratings, Pros & Cons

"Amazing complete streamlined software and service"

What do you like best about Tekmetric? Clean design. Easy usability. Amazing Customer service. They respond persoanlly to bug tickets and get them straightened out quickly. Quote sharing. What do you dislike about Tekmetric? I can only message my customers one way, vs two. What problems is Tekmetric solving and how is that benefiting you? It integrates into our bookwork system. Our Technicians can quote in real-time With ease. We have our techs Quote out jobs and support them in part ...

"Tekmetric has been excellent for my business and still hasn't let me down!"

What do you like best about Tekmetric? Parts integration systems along with built-in motor guide. What do you dislike about Tekmetric? I wish the integration of the parts Vendors with parts tech could allow more vendor add ons than just 5. What problems is Tekmetric solving and how is that benefiting you? Workflow and work order time management!

"Their service is bar none the best"

What do you like best about Tekmetric? I love their proactive approach with updates and changes. Also, their customer service is phenomenal. What do you dislike about Tekmetric? I have no real dislikes. Some of the updates do not always apply to me since it is a voting system. I understand they are trying to make everyone happy. Recommendations to others considering Tekmetric: If you are looking for a great all-in-one point-of-sale system with a digital vehicle inspection, this is a great ...

"Easy to use, easy to teach, easy to follow."

What do you like best about Tekmetric? I love the ability to see the business and the numbers from various angles to ensure the company is running smoothly and in areas that need attention. What do you dislike about Tekmetric? Our shop would like to see an active line graph on bay and tech effeciancy. Our technicians believe a line graph will allow them to have a visual estimate of how quickly or slowly they are working and look for areas of improvement. What problems is Tekmetric solving ...

"service advisor"

What do you like best about Tekmetric? ease of use very user friendly not a big learning curve What do you dislike about Tekmetric? returns need to be a little easier to track/find in the system What problems is Tekmetric solving and how is that benefiting you? its easy to use is faster then other POS systems I have used but could be faster

"We love it!"

What do you like best about Tekmetric? I was new to the industry and our shop had just switched to Tekmetric. I had no idea about labor times and specs, or anything really. Tekmetric made everything so simple for me. It's very user-friendly. I feel like I learn new tricks all the time too. What do you dislike about Tekmetric? There's a lot of "copying and pasting," but if I had more vendors integrated it would be better. As for integrations, I've had issues. The only one I can get to work ...

"BEST POS SYSTEM"

What do you like best about Tekmetric? I like that it is so easy to use. All of the information that I need for each vehicle is always right at my fingertips within the program. I also LOVE that I can communicate with my customers, as well as send them the inspections and estimates right through the program with the click of a button so they can easily view and approve the work on their own. I especially like that it is easy for my technicians to use to notate their findings AND take photos ...

"Tekmetric. You'll wonder why you didn't change sooner."

What do you like best about Tekmetric? Customer Service is hands down the best. Period. Product is easy to use, easy to learn. The Tekmetric team is always working to improve the product, boith in making what's there work better and by adding to the features. Good partnerships with third party integrations. What do you dislike about Tekmetric? Multi technicians assigned to same jobs is not yet operational. The is no linear sliding pricing scale. What problems is Tekmetric solving and how is ...

"Amazing Organization"

What do you like best about Tekmetric? I love how organized the system is and if I ever have an issue, customer service is always quick to help and resolve my problem. What do you dislike about Tekmetric? There isn't anything I dislike about Tekmetric because anytime there was an issue they fixed it. Recommendations to others considering Tekmetric: Amazing Organization! Easy to use! What problems is Tekmetric solving and how is that benefiting you? Keeping Tekmetric linked to the Worldpac ...

"Customers love it, transparency where customers are involved in decision making"

What do you like best about Tekmetric? Texting, digital inspection estimate sharing methods What do you dislike about Tekmetric? Space for second name. Should be able to have two techs on one job. Recommendations to others considering Tekmetric: It will increase your sales if you use all of the sales, estimates, DVI, CANNED. Sharing images and estimates and having clients decline the work, they will return to perform the declined, and you can remind them on their next visit. What problems ...