Tekmetric Reviews in May 2025: User Ratings, Pros & Cons

"Great Automotive Shop Management Software!"

What do you like best about Tekmetric? My Favorite thing about Tekmetric is the customer input into the program. They listen to what we say and improve the system daily. What do you dislike about Tekmetric? When there are technical issues, we are unable to access anything because it is all online. Recommendations to others considering Tekmetric: Spend the time to learn the system, and it will pay in the long run. What problems is Tekmetric solving and how is that benefiting you? I can ...

"Exceptional Program"

What do you like best about Tekmetric? I love that tekmetric can be personalized and there are many options and little things that make huge differences. I also love how there is a facebook to be able to troubleshoot problems What do you dislike about Tekmetric? I dislike when it is down because I rely on it so much, but the team always gets it back up and running in no time Recommendations to others considering Tekmetric: Give it time and for you to adjust. After using it for almost a year ...

"Excellent Product!"

What do you like best about Tekmetric? User friendly, constantly updated, responsive to customer feedback. What do you dislike about Tekmetric? Tire data fields could use some improving What problems is Tekmetric solving and how is that benefiting you? Instant updated and ease of access to daily KPI's

"Best in class"

What do you like best about Tekmetric? Fast and intuitive interface. Tekmetric are constantly introducing new functionality. What do you dislike about Tekmetric? Updates should be more thoroughly tested prior to go-live. What problems is Tekmetric solving and how is that benefiting you? Vehicle specifics (wiper blade sizes, oil filter number, battery group-size, torque specs, belt diagram, firing order, oil viscosities, etc.), labor guide, license plate generates VIN, customer addresses ...

"Great Automotive Shop Management Software!"

What do you like best about Tekmetric? My Favorite thing about Tekmetric is the customer input into the program. They listen to what we say and improve the system daily. What do you dislike about Tekmetric? When there are technical issues, we are unable to access anything because it is all online. Recommendations to others considering Tekmetric: Spend the time to learn the system, and it will pay in the long run. What problems is Tekmetric solving and how is that benefiting you? I can ...

"One of the best programs we have ever used"

What do you like best about Tekmetric? We love how easy the software is to use and how it saves time and creates efficacy when you have4 multiple people working in one system What do you dislike about Tekmetric? Not to much do I dislike, we are not the normal brick and mortar so what we need probably isn't the need for most shops Recommendations to others considering Tekmetric: We highly recommend this software to anyone that needs to send estimates, order parts, or communicate with their ...

"The Gold Standard for today's required shop management software!"

What do you like best about Tekmetric? The most helpful aspect of Tekmetric for me is the fact that it is cloud-based and scalable. So as we grow and add additional locations it is very easy to migrate old management systems into Tekmetric. What do you dislike about Tekmetric? The fact that it is cloudbased is the draw back. If the internet goes down or if the server malfunctions, then our entire shop is at a complete stand still until it is back up and running. What problems is Tekmetric ...

"The best software out there!"

What do you like best about Tekmetric? With a phenomenally easy to use user interface, you'll find that learning this new software is a breeze! Our service writers and techs love the program and it only gets better and better. If you've never demo'd the program, you should. If you're afraid of the cost- you'll make it back in productivity and reduced headaches. I 100% love this program. What do you dislike about Tekmetric? The calendar keeps improving, and as far as I'm concerned, that's ...

"Great System!"

What do you like best about Tekmetric? Tekmetric is very responsive when you need help and even has a feature request board that is constantly being updated. The way the system is set up allows for seamless ticket building and customer communication What do you dislike about Tekmetric? Tekmetric is still a work in progress. Some things seem like they can be more streamlined, but in the two years that I've used them, I have seen great strides. What problems is Tekmetric solving and how is ...

"The Tekmetric Team is nothing short of AMAZING!"

What do you like best about Tekmetric? Customer service is above and beyond. The team is responsive and listens to user's wants and needs. Tekmetric is continuously progressing to make themselves better and they strive to be the best in the industry. Software is easy to use and has new features being released all the time. What do you dislike about Tekmetric? No complaints here! We are very happy with Tekmetric. Recommendations to others considering Tekmetric: Make the jump! Making the ...