9.5
Spot Score
Streamline auto repairs with advanced software.
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Tekmetric has consistently impressed its users with its user-friendly interface and efficient capabilities, as highlighted by multiple reviewers within the past year. Customers appreciate the ease of navigation and the constant updates that enhance efficiency and functionality, making daily operations smoother and quicker. One of the standout features of ...Read more
Streamlined workflow that significantly cuts estimation time and enhances efficiency.
Continuous updates and feature enhancements based on user feedback.
Excellent customer support with quick responses and assistance.
User-friendly interface accommodating both older and younger technicians, promoting easy adoption.
Limited customization options for customer accounts, such as multiple contacts, especially for fleet accounts.
Reporting capabilities and customization options within the system are lacking compared to some competitors.
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Showing 101-110 out of 173
SD
Salman D
01/22/23
"Most Awesome SMS"
What do you like best about Tekmetric? Cloud-based. Superb Customer Service. Innovative. What do you dislike about Tekmetric? Labor Guide is a work in progress. No downside Recommendations to others considering Tekmetric: Best SMS to manage a Auto Repair shop. Best SMS option in the market today. User-friendliness, unparalleled support, real-time information at your fingertips. Constantly innovating and adding features to enhance user experience. What problems is Tekmetric solving and how ...
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AB
Andrew Bishop
01/10/23
Best Shop Management Software.
We've been with them for a couple of years now. We tried several competitors. We're very happy. -Bishop's Auto Care Cincinnati & West Chester, OH
AB
Andrew Bishop
01/10/23
Best Shop Management Software.
We've been with them for a couple of years now. We tried several competitors. We're very happy. -Bishop's Auto Care Cincinnati & West Chester, OH
EQ
Eduardo Q
09/14/22
"The Best Keep Getting Better"
What do you like best about Tekmetric? The DVI's, Having access to all my data from anywhere. Also the fantabulous customer service. I will admit I haven't called as often as I used to, and that is because their customer service professionals have trained me well, and for that, I am grateful. Teaching me, they had their hands full, and they made it seem like a walk in the park. LOL What do you dislike about Tekmetric? What is there not to like. It's a work in progress. It's what I teach my ...
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EQ
Eduardo Q
09/14/22
"The Best Keep Getting Better"
What do you like best about Tekmetric? The DVI's, Having access to all my data from anywhere. Also the fantabulous customer service. I will admit I haven't called as often as I used to, and that is because their customer service professionals have trained me well, and for that, I am grateful. Teaching me, they had their hands full, and they made it seem like a walk in the park. LOL What do you dislike about Tekmetric? What is there not to like. It's a work in progress. It's what I teach my ...
Read more
BH
Bruce H
08/29/22
"It’s Not “A Solution”, It’s “The Solution”"
What do you like best about Tekmetric? Simple, intuitive, common sense operation. Easily picked up by Technicians, Parts and Service Advisors. With an exceptional customer presentation interface, and that really differentiates your shop from others. This is the solution that you have been searching for. As a shop owner for 35 years, running a very progressive organization, we’ve had software since 1985 in our business. Over the years we’ve used and discarded many shop management systems. I ...
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BH
Bruce H
08/29/22
"It’s Not “A Solution”, It’s “The Solution”"
What do you like best about Tekmetric? Simple, intuitive, common sense operation. Easily picked up by Technicians, Parts and Service Advisors. With an exceptional customer presentation interface, and that really differentiates your shop from others. This is the solution that you have been searching for. As a shop owner for 35 years, running a very progressive organization, we’ve had software since 1985 in our business. Over the years we’ve used and discarded many shop management systems. I ...
Read more
AU
Anonymous User
07/22/22
"Exceptional Program"
What do you like best about Tekmetric? I love that tekmetric can be personalized and there are many options and little things that make huge differences. I also love how there is a facebook to be able to troubleshoot problems What do you dislike about Tekmetric? I dislike when it is down because I rely on it so much, but the team always gets it back up and running in no time Recommendations to others considering Tekmetric: Give it time and for you to adjust. After using it for almost a year ...
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JD
Jim D
07/22/22
"Excellent Product!"
What do you like best about Tekmetric? User friendly, constantly updated, responsive to customer feedback. What do you dislike about Tekmetric? Tire data fields could use some improving What problems is Tekmetric solving and how is that benefiting you? Instant updated and ease of access to daily KPI's
AU
Anonymous User
07/22/22
"Best in class"
What do you like best about Tekmetric? Fast and intuitive interface. Tekmetric are constantly introducing new functionality. What do you dislike about Tekmetric? Updates should be more thoroughly tested prior to go-live. What problems is Tekmetric solving and how is that benefiting you? Vehicle specifics (wiper blade sizes, oil filter number, battery group-size, torque specs, belt diagram, firing order, oil viscosities, etc.), labor guide, license plate generates VIN, customer addresses ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
