Tekmetric Reviews in May 2025: User Ratings, Pros & Cons

"Way better than prior system"

What do you like best about Tekmetric? I love the integration that it allows between all the shop personnel, it allows each individual to have their own tablet or computer logged into the system. This means less paperwork and more transparency between the technicians and office. It also allows our lead technician to be able to message customers directly without having a middleman. What do you dislike about Tekmetric? Integration of parts ordering would be nice; if I order a stock order ...

"Simplify and Streamlined Shop Management Software for the Future!"

What do you like best about Tekmetric? The best thing about using TekMetric has got to be the support of the staff and leadership. They're always available via a quick link, or phone call. They consistently add requested features and upgraded via a voting system directed by their clients. What do you dislike about Tekmetric? The overwhelming growth TekMetric has experienced has caused a massive influx of customers to come on board, which has raised their staffing requirements. Not a bad ...

"Helping the business be successful"

What do you like best about Tekmetric? The best thing about Tekmetric is the communication with the customer. It's easy to show them the inspections, estimates, and invoices. The feedback from customers is excellent as well. They love having all the information on their phones or computers. I also like that I can access it from anywhere. What do you dislike about Tekmetric? Right now, it does what we need it to do. I wish the ability to make payments were built in already, but that's about ...

"If you wanted to know whether or not to switch? Do it."

What do you like best about Tekmetric? The best part in my opinion is the fact that it is all-inclusive from inventory to sales tracking. Not only that, but it is also web-based so that you can function on the go. You can get text messages showing when a customer has authorized a repair that was sent to their phone as well as have the ablility to text back and forth in real time. It is all around a great program that I have helped launch with the two companies that I have worked for in the ...

"Great Shop Software that is Constantly Updating to Include Customer Wanted Features!"

What do you like best about Tekmetric? We initially switched to Tekmetric because we could see all the parts suppliers on one screen without logging in to each individually, like we were doing while using Mitchell. I like how responsive the company is to any issues you have and how they allow you to recommend changes, and then all the users can vote on the requested changes. What do you dislike about Tekmetric? I wish the system would search for existing customers more efficiently. It seems ...

"Not How Likely I have recommended it to friends and they did start using it"

What do you like best about Tekmetric? The dvi inspection and user interface is excellent and hassle free. What do you dislike about Tekmetric? There is nothing to dislike about it. Yes maybe if the price was a bit lower it would be fantastic What problems is Tekmetric solving and how is that benefiting you? All issues a mechanic sho goes thru like inventory management and invoicing it solves it all

"Best Shop Software I test drove"

What do you like best about Tekmetric? Best Shop software on the market at this time. I demo's and checked out most of the options but this one by far had the best features across the board. They are constantly making improvements as well which is great to see compared to some other options out there. Great work everyone at Tekmetric What do you dislike about Tekmetric? The Mobil site is a little clunky. You lose buttons off-screen etc. Even though there is a ton of control, I still wish ...

"Best Shop Software I test drove"

What do you like best about Tekmetric? Best Shop software on the market at this time. I demo's and checked out most of the options but this one by far had the best features across the board. They are constantly making improvements as well which is great to see compared to some other options out there. Great work everyone at Tekmetric What do you dislike about Tekmetric? The Mobil site is a little clunky. You lose buttons off-screen etc. Even though there is a ton of control, I still wish ...

"Not How Likely I have recommended it to friends and they did start using it"

What do you like best about Tekmetric? The dvi inspection and user interface is excellent and hassle free. What do you dislike about Tekmetric? There is nothing to dislike about it. Yes maybe if the price was a bit lower it would be fantastic What problems is Tekmetric solving and how is that benefiting you? All issues a mechanic sho goes thru like inventory management and invoicing it solves it all

"Most Awesome SMS"

What do you like best about Tekmetric? Cloud-based. Superb Customer Service. Innovative. What do you dislike about Tekmetric? Labor Guide is a work in progress. No downside Recommendations to others considering Tekmetric: Best SMS to manage a Auto Repair shop. Best SMS option in the market today. User-friendliness, unparalleled support, real-time information at your fingertips. Constantly innovating and adding features to enhance user experience. What problems is Tekmetric solving and how ...