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9.6

SpotScore

TeamSupport - Help Desk Software

TeamSupport Reviews in September 2026: User Ratings, Pros & Cons

Efficient help desk solutions for IT staff.

4.49

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TeamSupport offers custom pricing plan

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TeamSupport Reviews & Ratings

4.49

Very Good

Based on 264 ratings & 288 reviews

Are you using TeamSupport?

Rating Distribution

Excellent

(205)

Very Good

(66)

Good

(12)

Poor

(3)

Terrible

(2)

Spotsaas Editor’s POV

TeamSupport offers a user-friendly solution for IT help desk challenges, focusing on hardware management and diagnostics. Its simplicity and diagnostic capabilities make it a valuable tool for IT staff.Read more

TeamSupport pros and cons

  • Easy-to-use interface

  • Network equipment tracking

  • Hardware diagnostics

  • USB device management

  • Limited reporting features

  • Not suitable for non-IT teams

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Showing 21-30 out of 288

VP

vraj P

12/13/22

5 out of 5

"EXCELLELLENT"

What do you like best about TeamSupport? THE TICKETING CONCEPT HELPS CUSTOMER TO BETTER SUPPORT THEM What do you dislike about TeamSupport? THE TIME TAKEN TO LOAD THE TICKETS WHEN WE LOAD THEM What problems is TeamSupport solving and how is that benefiting you? THE PROBLEM TEAM SUPPORT IS SOLVING RELATED THE TIME FRAME

VP

vraj P

12/13/22

5 out of 5

"EXCELLELLENT"

What do you like best about TeamSupport? THE TICKETING CONCEPT HELPS CUSTOMER TO BETTER SUPPORT THEM What do you dislike about TeamSupport? THE TIME TAKEN TO LOAD THE TICKETS WHEN WE LOAD THEM What problems is TeamSupport solving and how is that benefiting you? THE PROBLEM TEAM SUPPORT IS SOLVING RELATED THE TIME FRAME

AG

Allendys G

12/01/22

5 out of 5

"Great Communication Tool"

What do you like best about TeamSupport? I absolutely love that you can customize your dashboard. What do you dislike about TeamSupport? The search option and the fact that some customers don't respond because they don't know who Team Support is. What problems is TeamSupport solving and how is that benefiting you? I don't have any issues at this time.

AG

Allendys G

12/01/22

5 out of 5

"Great Communication Tool"

What do you like best about TeamSupport? I absolutely love that you can customize your dashboard. What do you dislike about TeamSupport? The search option and the fact that some customers don't respond because they don't know who Team Support is. What problems is TeamSupport solving and how is that benefiting you? I don't have any issues at this time.

AU

Anonymous User

11/22/22

5 out of 5

"Good"

What do you like best about TeamSupport? Ticketing System is very user friendly, Robust which is good What do you dislike about TeamSupport? I cannot attach large documents (I.e Recordings) What problems is TeamSupport solving and how is that benefiting you? The flow of the business and how quickly we are able to get to doing the tickets

AU

Anonymous User

11/22/22

5 out of 5

"Good"

What do you like best about TeamSupport? Ticketing System is very user friendly, Robust which is good What do you dislike about TeamSupport? I cannot attach large documents (I.e Recordings) What problems is TeamSupport solving and how is that benefiting you? The flow of the business and how quickly we are able to get to doing the tickets

NR

Natalie R

11/18/22

5 out of 5

"Team Support review"

What do you like best about TeamSupport? Team support helps me organise all my tickets effeciently. What do you dislike about TeamSupport? There is nothing that I dislike at this moment What problems is TeamSupport solving and how is that benefiting you? Helps me work through my tickets faster

ER

Erika R

11/18/22

5 out of 5

"TeamSupport review"

What do you like best about TeamSupport? I like that I am able to veiw the knowledge base , It is very helpful especially for one who has just started a new job The ticketting system is very useful and organaized What do you dislike about TeamSupport? There is nothing that I dislike about team support as i said previously it is a very useful tool What problems is TeamSupport solving and how is that benefiting you? It helps new employees learn more about companys information such as certain ...

Read more

NR

Natalie R

11/18/22

5 out of 5

"Team Support review"

What do you like best about TeamSupport? Team support helps me organise all my tickets effeciently. What do you dislike about TeamSupport? There is nothing that I dislike at this moment What problems is TeamSupport solving and how is that benefiting you? Helps me work through my tickets faster

ER

Erika R

11/18/22

5 out of 5

"TeamSupport review"

What do you like best about TeamSupport? I like that I am able to veiw the knowledge base , It is very helpful especially for one who has just started a new job The ticketting system is very useful and organaized What do you dislike about TeamSupport? There is nothing that I dislike about team support as i said previously it is a very useful tool What problems is TeamSupport solving and how is that benefiting you? It helps new employees learn more about companys information such as certain ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].