TCP Humanity Scheduling Reviews in July 2026: User Ratings, Pros & Cons

Scheduling

What do you like best? Seeing schedule and getting updates for schedule. I liked being able to trade shifts and open shifts without having everyone’s phone number What do you dislike? I disliked receiving a notification every time the schedule changed for everyone and requesting time off for weekly changes in schedule. Easier for people with consistent weekly schedules. Recommendations to others considering the product: If employees have schedules that change weekly work with ...

Scheduling In A Snap!

What do you like best? I can access my schedule from anywhere. I also see any changes and updates made almost immediately thanks to push notifications and emails. What do you dislike? I do wish I could make schedule requests via Humanity but unfortunately that option is not currently available. What problems are you solving with the product? What benefits have you realized? There's no confusion with my schedule on a daily basis. All updates are made immediately and I receive ...

Great scheduling tool!

What do you like best? I love how easy it is to use for timecard tracking and building schedules for large teams. User friendly and clean design. Way better the. Adp for clocking in and out and editing time cards. What do you dislike? Would be nice to be able to have multiple schedules within one organization for Companies that have multiple departments and different team schedules. What problems are you solving with the product? What benefits have you realized? Creating a ...

Humanity is amazing!

What do you like best? Humanity addresses the scheduling needs of SMB and large enterprises from all industries! What do you dislike? Customer Support could stand to improve quicker response times/overall service. What problems are you solving with the product? What benefits have you realized? Automated scheduling / shift swapping.

Humanity for Contact Centers

What do you like best? Humanity is easy to read and understand. Very barebones, so you aren't getting to much. But what you do get is good for a small group of people you'd like to schedule. What do you dislike? How barebones Humanity is. Only one vacation policy you can use for all teams, no matter if you want them to be different. Intraday scheduling is not there, either. Really, it's not good for a contact center. So if that's what you have, I'd look elsewhere. Recommendations to ...

Very User Friendly

What do you like best? I love how user friendly humanity is. It easy to submit time off request, trade shifts, and see your schedule for the upcoming week. What do you dislike? I dislike that when putting in availability you put in wajen you aren’t available instead of when you are available. What problems are you solving with the product? What benefits have you realized? Instead of having a paper schedule only at work, it’s easily acceptable on smart phones and on the computer

Easy to have employees all in one place

What do you like best? I love that all the employees can clock in and out in one spot. They can schedule themselves and request leave and exchange shifts all in one app. which is so useful and so convenient! What do you dislike? I dont like that the employees can't clock in after 10 minutes past their shift start time. What problems are you solving with the product? What benefits have you realized? the problems that have been solved are that most employees would normally have to ...

One of the best solutions i have come across

What do you like best? The customer service is unreal. I've had multiple calls arranged and any time i had a query they were always got back to me with an answer or solution with lightning speed. For an organization where employees don't work in shifts, Humanity doesn't tend to offer alot compared to other products out there, but it shines best when it comes to Shift planning and scheduling. In our company we don't tend to do shifts, that was the reason we opted for a product like CakeHR, ...

Easy to Use

What do you like best? Easy to use interface but not ideal for my companies use case What do you dislike? The platform has really poor integration with our internal database which causes a lot of issues. It's not a bad software, but not ideal for our purposes. What problems are you solving with the product? What benefits have you realized? Great shift exchange feature that makes our substitute teacher ops really easy.

Works well for daily use.

What do you like best? Simple to use and simple to grab and release work shifts, as well as simple to communicate with. Easy to use on my mobile as well on either phone or tablet Love having something so simple to use for work, it helps take the stress out of doing my job. This is something that they also do updates on frequently to make sure we are always having the best software available. The Tech's are fantastic and always get things figured out in a matter of minutes and get us back ...