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9.7

SpotScore

tawk.to - Live Chat Software

tawk.to Reviews in July 2026: User Ratings, Pros & Cons

Engage with customers in real-time, effortlessly.

4.2

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tawk.to Reviews & Ratings

4.2

Very Good

Based on 207 ratings & 274 reviews

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Rating Distribution

Excellent

(176)

Very Good

(48)

Good

(6)

Poor

(8)

Terrible

(36)

Spotsaas Editor’s POV

Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the user-friendliness and cost-effectiveness of Tawk.to, mentioning its easy setup and customization options. The integration with websites and the ability to engage with customers in ...Read more

tawk.to pros and cons

  • User-friendly and cost-effective, offering easy setup and customization options.

  • Provides real-time engagement with customers, valuable insights, and automation features.

  • Integrates well with multiple websites, allowing smooth communication and quick responses.

  • Offers a strong free plan with an automation bot and 24/7 support team-like functionality.

  • Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.

  • Some crashing issues reported in the Android app, while the PC version works well.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].