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TARS - Chatbots Software

TARS Reviews in June 2025: User Ratings, Pros & Cons

Thriving customer experience with TARS.

4.7

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TARS Reviews & Ratings

4.7

Excellent

Based on 166 ratings & 140 reviews

Rating Distribution

Excellent

(127)

Very Good

(12)

Good

(1)

Poor

(0)

Terible

(0)

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Showing 81-90 out of 140

SR

sumit r

03/17/20

4 out of 5

Seamless integration, experienced setup and user interface driven.

What do you like best? Always open to execute changes. Quick turn around time. Proactive in communicating the updates. Technically experienced. Full time Help/support. Calls/discussions to help and guide us on the procedure/process. What do you dislike? -Onboarding/training of TARS account/settings could have been done simultaneously while being setup. Since unaware of the TARS technical effort on the changes, many at times felt we did not get timely updates from you. -Once the ...

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AI

Administrator in Health, Wellness and Fitness

03/16/20

5 out of 5

Customer service delivered pronto !!

What do you like best? TARS is extremely customisable and can be built for any number of used cases. Suffice to say, my medical doctors are now engineering chatbots. So its simple What do you dislike? Dislike is a strong word; I would love for AI, would love for it to allow me to configure a vocabulary so that responses to a question are not just tiles or dropdowns. Want the ability to converse in customers language; need to be able to understand their free text inputs and respond ...

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AK

Avinash K

03/12/20

5 out of 5

Best Conversation Chat Bot

What do you like best? Tars team support, they really helped me in improving our companies chat bot to generate more leads and increase the customers credibility. What do you dislike? The are very helpful no dislikes.geart keep it up Recommendations to others considering the product: Chatbot means Tars don't think of anything...🙂 What problems are you solving with the product? What benefits have you realized? Lead generation bots Conversation bots ...

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DY

Dr. Yash C

03/12/20

5 out of 5

Chatbot kings!!

What do you like best? The ease with which we can manage the chatbot a designed by them! It is super convenient and easy to modify. And their customer support team especially akshiti has been very supportive and helpful! What do you dislike? Few tracking features regarding data could be improved but overall it is very difficult to dislike anything about them! What problems are you solving with the product? What benefits have you realized? We have been designing a chatbot to ...

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AI

Administrator in Health, Wellness and Fitness

03/12/20

5 out of 5

Great customer support

What do you like best? Great customer support and always available to chat via email What do you dislike? Can be hard to learn that platform and system and may need to reach out to support for more advanced code What problems are you solving with the product? What benefits have you realized? Diverting customers to the right pages. We have blog focused so having customers find the right blogs is paramount

GG

Gustavo G

03/11/20

5 out of 5

TARS: Fantastic Bots and excellent Customer Support!!

What do you like best? We started using TARS a couple years ago, we have used the integration with Google Analytics, Facebook pixel (for ads) and Zapier to send the leads to Google Drive datasheets. Zapier Integration open a lot of possibilities !! You can create a fully functional bot in less than 10 minutes!! Bots have increased the conversions in our website in comparision with landing pages!! Because People feel more comfortable when send us their data in a chatbot than in an ...

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AR

Anudeep R

03/10/20

5 out of 5

Excellent ChatBot !!!!!!

What do you like best? A very good chatbot at reasonable price. For each message we can keep timing, validations, emojis, there UX is awesome. Creating flow is very easy. What do you dislike? Cloning option the whole chatbot, this option is not there. Except this every thing is fine What problems are you solving with the product? What benefits have you realized? After 8 PM we won't answer any chats, people visit our website and leave without sharing their details. So by ...

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AJ

Alex J

03/05/20

4 out of 5

Excellent Customer Support

What do you like best? Fast and responsive customer support. Easy to use UI Frequent introduction of new features What do you dislike? Display of chat nodes becomes a bit hard to read when you have set up many of these like we have. Also, you can't export/print these out. What problems are you solving with the product? What benefits have you realized? It helps answer simple and frequently asked questions from customers so help free up our phone lines during peak ...

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DL

David L

02/06/20

3.5 out of 5

A Platform To Build Your 1st Chatbot

What do you like best? - a lot of ready templates to kickstart your bot creation. - I think they are the pioneer who created PPC chatbot - a simple platform with huge flexibility & potential - various types of learning options including knowledge base, video tutorials & community support forum. What do you dislike? - a bit technical to integrate with other services - the UI need improvement What problems are you solving with the product? What benefits have you ...

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JR

James R

12/25/19

4 out of 5

It is not just the chatbot, but the chatbot strategy

What do you like best? I like how you can design the chatbot to your customers needs. What do you dislike? What I see in most chatbot programs is that they show limited amount of understanding to apply the chatbot they created and to use. However, the understanding given is limited and directly related to the chatbot actions. But the most important thing is to learn how to identify the customer's needs, and then tie them to chatbot actions to create a solution. Many people with ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].