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9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your customer support.

4.4

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Starts from $85 / user / month when monthly

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TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

Spotsaas Editor’s POV

Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more

TalkDesk pros and cons

  • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

  • User-friendly interface with easy access and customization in reporting.

  • Quick and responsive technical support.

  • Effective monitoring of team performance and call metrics.

  • Newcomers may find the rich features overwhelming without proper guidance.

  • Limited advanced functionality due to a restricted selection in the Marketplace.

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Showing 751-760 out of 2962

AU

Anonymous User

09/06/21

4 out of 5

"Good"

What do you like best about Talkdesk? international calls without getting lagged What do you dislike about Talkdesk?

AU

Anonymous User

09/02/21

4 out of 5

"Best application for business calls"

What do you like best about Talkdesk? I like how there is a flexibility for making the calls through mobile application apart from the Desktop version What do you dislike about Talkdesk?

MR

Manish R

08/31/21

5 out of 5

"Best calling App for Abroad"

What do you like best about Talkdesk? The dialer is pretty handy to use when making multiple calls What do you dislike about Talkdesk?

AU

Anonymous User

08/30/21

4 out of 5

"Talkdesk is a wonderful application, expecially when it comes to the Mobile application."

What do you like best about Talkdesk? Mobile application integration and connectivity What do you dislike about Talkdesk?

DT

Deepak T

08/29/21

5 out of 5

"It is is one of the best application"

What do you like best about Talkdesk? It is very user friendly very simple to use, very user friendly interface What do you dislike about Talkdesk?

AU

Anonymous User

08/29/21

4.5 out of 5

"connectivity is very good"

What do you like best about Talkdesk? it solves all the purposes, most of the things are there What do you dislike about Talkdesk?

MG

Moksh G

08/28/21

5 out of 5

"I would recommend Talkdesk to any company that is looking for a reliable and stable call service."

What do you like best about Talkdesk? With the Live reporting function, I can see my status in real-time, which allows for effective monitoring and maintaining Service Level agreements.

AU

Anonymous User

08/27/21

4.5 out of 5

"Good For Cooperate Company - Specially BPO"

What do you like best about Talkdesk? Very useful during the pandemic, and we don't need to use our personal number or purchase any physical phone or an alternate number. Made life easier

ND

Nitesh D

08/27/21

5 out of 5

"Talkdesk is very user friendly so I would recommend people to use that"

What do you like best about Talkdesk? The best part of Talkdesk is its Interface What do you dislike about Talkdesk?

AU

Anonymous User

08/27/21

4 out of 5

"Smooth and Easy interface"

What do you like best about Talkdesk? - Easy to use - Sound clarity is good

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].