9.8
SpotScore
TalkDesk Reviews in September 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
Add to compare
Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Are you using TalkDesk?
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
Filter results
Sort by :
Showing 431-440 out of 2962
PM
Paola M
05/19/22
"TalkDesk has been an amazing tool that helps me communicate with my clients."
What do you like best about Talkdesk? Its use of it is not complex so its understanding is easy. The platform is simple and it has many options that help me daily. What do you dislike about Talkdesk?
BH
Byron H
05/19/22
"Made The Switch To Aircall"
What do you like best about Talkdesk? The stream lined user interface and overall functionality of aircall is better than talk desk in my humble opinion. We should have started with Aircall a long time ago.
AU
Anonymous User
05/19/22
"Great platform!"
What do you like best about Talkdesk? The product is of high quality and the support system is fact and efficient! What do you dislike about Talkdesk?
PM
Paola M
05/19/22
"TalkDesk has been an amazing tool that helps me communicate with my clients."
What do you like best about Talkdesk? Its use of it is not complex so its understanding is easy. The platform is simple and it has many options that help me daily. What do you dislike about Talkdesk?
BH
Byron H
05/19/22
"Made The Switch To Aircall"
What do you like best about Talkdesk? The stream lined user interface and overall functionality of aircall is better than talk desk in my humble opinion. We should have started with Aircall a long time ago.
IG
ismael g
05/19/22
"excelente herramienta"
What do you like best about Talkdesk? su interfaz muy facil de usar ......su menu y callback lo mejjor What do you dislike about Talkdesk?
JC
Jack C
05/19/22
"Great Telephony service"
What do you like best about Talkdesk? I like the granularity of roles and groups that are offered by TalkDesk. The options for widgets under the reporting tab as well. it makes it very easy to diagnose issues and track usage.
JF
James F
05/17/22
"Simple but effective call centre system"
What do you like best about Talkdesk? The best feature of Talkdesk is Studio, a visual editor that allows end users to administer their own IVR systems with complex logic and all the bells and whistles. A great improvement from vendor-managed systems that took forever to request a change! The callbar plug-in for Google Chrome is also a sleek floating control panel that the agents like.
AU
Anonymous User
05/16/22
"Professional Phone Services!"
What do you like best about Talkdesk? The powerful reports that Talkdesk offers give my company the information we need to best support our customers. What do you dislike about Talkdesk?
AU
Anonymous User
05/16/22
"Professional Phone Services!"
What do you like best about Talkdesk? The powerful reports that Talkdesk offers give my company the information we need to best support our customers. What do you dislike about Talkdesk?
Free vendor scorecard
Evaluate TalkDesk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score TalkDesk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].