9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 411-420 out of 2962
AU
Anonymous User
06/23/22
"TD Feedback"
What do you like best about Talkdesk? It gives you the flexibility to get accurate reports. It gives clear network while making calls to the customers. Give's the option to generate the report as per our flexibility.
AU
Anonymous User
06/15/22
"Talk Desk Review!"
What do you like best about Talkdesk? Talk desk has helped me to get easy access to my reports, it is user friendly too! What do you dislike about Talkdesk?
MP
Mattew P
06/13/22
"The best choice for your support team"
What do you like best about Talkdesk? The Talkdesk program has many features that I really like. It is easy to transfer calls and use different statuses. These statuses can also be used to translate into real-world work. The platform can help organizations do a lot of stuff on a business level. It is also very easy to make international calls. It is an excellent platform and one of the best I have ever used.
HG
Hector G
06/13/22
"Wonderful solution for telehealth professionals"
What do you like best about Talkdesk? Potent and reliable communication tool to better reach our Living Healthier participants, offering great customization as well as reliable quality assurance tools. Talk Desk has helped us take our health coaching service to a new level, facilitating reaching out to our participants in a professional manner.
JL
Jim L
06/10/22
"The best soft for your support team"
What do you like best about Talkdesk? The app is easy to use and provides everything you need to contact your customers. The platform includes a call ID and email address for simple access to caller information. Many report options are also available, making it fun to keep organized. If you can't make a call, you can transfer it to another team member or an external number, provided they have an Internet connection.
AU
Anonymous User
06/08/22
"It's almost there, and yet completely not."
What do you like best about Talkdesk? It's a VOIP solution, so the main advantages : No need for a heavy infrastructure behind it (PABX etc.)
AU
Anonymous User
06/08/22
"It's almost there, and yet completely not."
What do you like best about Talkdesk? It's a VOIP solution, so the main advantages : No need for a heavy infrastructure behind it (PABX etc.)
JU
Javier U
05/26/22
"I love TalkDesk"
What do you like best about Talkdesk? I like that the app is super fast and I have not had like errors on calls, I like that we can do transfers blind or warm and that the talk desk dashboard is a very helpful tool.
JG
Jessica G
05/26/22
"Talkdesk has been very easy to use with little trouble of customers being able to hear me."
What do you like best about Talkdesk? I like the sound quality and the ease of use. What do you dislike about Talkdesk?
WA
Waleed A
05/24/22
"Talkdesk is Amazing. It Offers integrations with most tools and has great customer support."
What do you like best about Talkdesk? Integrations with other tools and user friendly interface. What do you dislike about Talkdesk?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].