9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
Add to compare
Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
Filter results
Sort by :
Showing 201-210 out of 2962
AU
Anonymous User
11/17/22
"Easy to Use (Salesforce Integration)"
What do you like best about Talkdesk? I cannot speak to all of the functionality, but as a Salesforce Admin that helps with the integration piece, it has been relatively straightforward and easy to figure out.
AU
Anonymous User
11/17/22
"Talkdesk Pros and Cons from a Quickly Growing Business"
What do you like best about Talkdesk? Talkdesk's visual interactive voice response (IVR) system is easy to configure for basic flows. It is simple to buy numbers anywhere in the world. Reporting is available live and historically.
AU
Anonymous User
11/17/22
"Continued growth and development across all applications"
What do you like best about Talkdesk? Working with Talkdesk team members to continually grow the product is the best thing about Talkdesk. They truly listen to their customer's wants, needs, and questions. They will often schedule meetings with product teams, IT, or CSMs to have in-depth conversations.
KZ
Kathleen Z
11/17/22
"CS from home is easier with TalkDesk"
What do you like best about Talkdesk? I enjoy the fact that we can route all calls through the talkdesk system and that it is a web-based system. (meaning remote working is a breeze when answering phones.)
KZ
Kathleen Z
11/17/22
"CS from home is easier with TalkDesk"
What do you like best about Talkdesk? I enjoy the fact that we can route all calls through the talkdesk system and that it is a web-based system. (meaning remote working is a breeze when answering phones.)
MS
Monish S
11/17/22
""Calling made Easy""
What do you like best about Talkdesk? All-in-one app with easy connectivity all across the globe. I enjoy using this app as my work structure includes calling offices in the US, UK, APAC, so it helps me get my things done efficiently.
MV
Manthan V
11/17/22
"It help to initiate group calls and have glitch free meeting. Sound is very clyster clear"
What do you like best about Talkdesk? AI of the tool is very great and easy to navigate. Simplify the process and help in scheduling the meeting.
MB
Marcellus B
11/17/22
"Deep dive into issue and provided resolution."
What do you like best about Talkdesk? The updated and consistent communication between Talkdesk IT support and our company. What do you dislike about Talkdesk?
RG
Rudolph G
11/17/22
"The Software the best connectivity."
What do you like best about Talkdesk? The mobile application is so good that even if you are not on your system, you can still receive or make calls through the app. You can also see who tried to call you like a miss call, and the rings can also be changed.
AU
Anonymous User
11/17/22
"Fantastic product!"
What do you like best about Talkdesk? Ease of use and administration. The service is quick and provides a ton of offerings. One of the best things about TalkDesk is its ease of Studio Flow creation. This service lets us tailor our solution to our exact needs.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].