9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1491-1500 out of 2962
EF
Emily F
12/06/19
"Talkdesk is really straighforward."
What do you like best about Talkdesk? Talkdesk's call bar and webpages are easy and user-friendly. The tracking it provides is always consistent and helpful. What do you dislike about Talkdesk?
AU
Anonymous User
12/06/19
"Experience after using TalkDeks for several Months"
What do you like best about Talkdesk? I like how the application is easy to setup and implement. Integration with chrome and ease of use for even non technical users.
BR
Bryan R
12/06/19
"Best Phone Solution!"
What do you like best about Talkdesk? I love how easy it is to connect everyone. Currently, our agents are spread throughout the Philippines and we have no connection issues! also the reporting is great to keep track of everyone and easily meet the goals.
AU
Anonymous User
12/06/19
"Positive experience with TalkDesk"
What do you like best about Talkdesk? We have not finished the implementation yet, but so far the best feature is the callbar and call flow design in the administrator page
CT
Christian T
12/06/19
"We are able to grow now and have confidence in our systems."
What do you like best about Talkdesk? The reporting capability and call flow features. What do you dislike about Talkdesk?
JC
Josh C
12/06/19
"Fairly Consistent"
What do you like best about Talkdesk? Ease of use for the team. Doesn't take too long to get people up to speed on how to use the platform. What do you dislike about Talkdesk?
PL
Philip L
12/06/19
"Good UI, easy to use, works well"
What do you like best about Talkdesk? the user interface is easy to use and understand What do you dislike about Talkdesk?
AU
Anonymous User
12/06/19
"Technical Support Engineer"
What do you like best about Talkdesk? Ease starting and setting status and seeing what other team's status is at. What do you dislike about Talkdesk?
LD
Laura D
12/06/19
"Everything is working"
What do you like best about Talkdesk? I really enjoy how you can minimize it and still able to receive calls without a problem. What do you dislike about Talkdesk?
GR
Gerardo R
12/06/19
"Ease of Use, Implementation & Meaningful Reporting"
What do you like best about Talkdesk? The ease of implementation and overall product usability. The Call Tree Designer is quite impressive, it can be as simple or as complex as you want it to be. Many times we've tested a number of products that always fell short when it came to implementing changes after the initial PS engagement was done. To us using TalkDesk, it takes us just a few minutes to implement changes including reporting on downtime, product problems, availability or any changes ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].