Syndigo CXH Reviews in June 2025: User Ratings, Pros & Cons

A company that works to improve everyday

What do you like best? Everything is online and accessible if you are familiar with the platform. Fabulous customer service, from the top to the bottom, they want to make the product work the best it can for the users. What do you dislike? Many of our users have difficulty using the platform, I believe this to be in part to lack of general computer knowledge, but also the broad search for content does not always match the most accurately. Recommendations to others ...

Webcollage Review

What do you like best? Easy interface, simplistic, innovative, helps enormously with brand building What do you dislike? Could be used by a wider community in the advertising world What problems are you solving with the product? What benefits have you realized? How to reach out to a broader market

Edgenet Experience

What do you like best? Customer support is always a big one for me and the team at Edgenet really rocks at it. The product itself is a lot more user friendly than when I started using it. Finally, I like how they're looking forward and trying to connect with their customers to improve the application and create new products that solve our data synchronization challenges. What do you dislike? A couple of years ago I was using the Edgenet portal on a daily basis and I struggled with ...

Nice people, limited results

What do you like best? The Edgenet team seems customer focused and are easy to work with. Tool is easy to use compared to some other systems. What do you dislike? A year later we still have not seen the results on the retailer site from work done on the platform. Logging into the portal can be slow. We've had a number of changing requirements that caused us to have to go back into the system and revise data multiple times. Error descriptions are not always descriptive and can be ...

A super support team!

What do you like best? Amazing communication and teamwork. Incredibly fun staff who makes the whole process easy. What do you dislike? Complexity of the program. I feel it could be more compact. Sometimes making a simple change is like trying to kill a fly with a sledgehammer. Recommendations to others considering the product: Support is astounding. My company dedicated one person to meeting the Edgenet timelines and we met every milestone with ease. When we have issues ...

From A Longtime Edgenet User

What do you like best? The Edgenet teams commitment to making sure our attribute and marketing data being supplied to AutoZone, is of the highest quality possible. What do you dislike? The database is not user friendly. Uploading the Smartsheets is a pain, and general navigation is difficult. Recommendations to others considering the product: The Edgenet team is committed to working with companies using the Edgenet service, and AutoZone, to not only improve the processes, ...

Edgenet Academy

What do you like best? Edgenet Academy was a great training experience. They walk through every detail of the system, and help the participants on a one-on-one basis. I enjoyed that they also opened time for suggestions on how to improve their system. What do you dislike? In the spreadsheet provided to upload data, it doesn't signalize the possible errors until it is uploaded. Recommendations to others considering the product: Prioritize Training What problems are you ...

I work with Edgenet for our customer, True Value.

What do you like best? Edgenet is very easy to use, the online learning and Edgenet Academy are super helpful in getting to know how to use the portal, getting questions answered and enlightenment on things you didn't even know you could do! Everyone is willing to go the extra mile to get you what you need to succeed! What do you dislike? If I get an error, it doesn't always tell me what I need to do to fix the error or it will tell me there is something missing, but doesn't show ...

Great Service, even better customer service

What do you like best? Edgenet's customer service is something i've never experienced before, true customer service. Their customer service is always so knowledgable and always willing to help out to get answers you need. What do you dislike? The software is not compatible with Apple operating systems, although that is likely to change soon. What problems are you solving with the product? What benefits have you realized? Ability to get our products on a customer's ...

Edgenet

What do you like best? Edgenet is a company that is dedicated to help their customers learn how to use their product. There are many companies that create a product and let their customers just figure it out, but not Edgenet, they go out of their way to assist you in navigating the program and provide excellent training and consultation. Excellent customer service! What do you dislike? I have had issues in the past with figuring out the layout and process of their supplier portal; ...