Syndigo CXH Reviews in June 2025: User Ratings, Pros & Cons

Shotfarm is an AWESOME partner!

What do you like best? Customer support is "best in class". These guys have been AWESOME partners for over 6 years. If there are ever any issues, which is seldom, they are relentless in their resolve. The platform is incredibly easy to use no matter your technical abilities, or lack there of. Easy to use vendor portal for partners to upload assets. Technology is solid. What do you dislike? Occasional disruptions in platform accessibility, but always quickly resolved. What ...

Great experience with Shotfarm

What do you like best? Shotfarm is a clean, user-friendly interface that will continually improve as the team releases regular enhancements. Has already been a huge time saver for us in creating a consistent shopping experience for our brand in the eComm channel as we are able to quickly gather current marketing content and assets (and rename if needed) for our customers, ensuring that they have the most current versions. Folders allow users to quickly isolate a specific subset of ...

A Great Experience!

What do you like best? The customer service is what sold me on EN. Out of 5 companies I researched - and subsequently reached out to - they were the only ones to respond at all. What do you dislike? I dislike that our (the vendor) item number is not displayed next to the GTINs in the GDSN items tab so I can tell at a glance which items belong to the GTIN. Recommendations to others considering the product: The staff is anxious to be of service. They are extremely ...

Awesome Tool with Easy Navigation

What do you like best? The tool allows for the simple control of content. Not only does this allow our company the ability to use the item as a PIM, but also makes it easier to push info to e-retailers. What do you dislike? Sometimes mass downloads are difficult - due to size constraints, downloads have to be broken down. What problems are you solving with the product? What benefits have you realized? Shotfarm has created centralized data repository that allows efficient ...

Shotfarm - An Awesome product and service

What do you like best? While I love the user interface face and ease of uploading digital assets and product information, what I love even more is the customer support, service and guidance that Shotfarm provides. Their team is knowledgeable, responsive and extremely helpful. I would highly recommend this product and service to any supplier/vendor looking for a data asset management and product information management solution. What do you dislike? Pricing is a little high and not ...

Shotfarm can tailor content from as simple to as complex as your customer needs

What do you like best? The platform is extremely easy to use. Web-like look and feel with drag and drop features making edits quick and simple to do for users at any skill level. What do you dislike? There's not much to dislike at Shotfarm. Additional personalized training would be helpful. Recommendations to others considering the product: Shotfarm is very simple to maintain and you get the help you need with startup. There's not a great deal of risk involved or time loss. ...

Shotfarm helped us greatly

What do you like best? Shotfarm allowed us to easily keep all content together in one location, and the customer service team has always been willing to help us with any issues. What do you dislike? At first we had a hard time getting our images and data to marry up, but with some help from the Shotfarm team that is no longer an issue. Recommendations to others considering the product: This is a solid product if you are looking for a way to keep content organized and ...

Take the Time to Learn; Take Advantage of Any Offered Demos

What do you like best? The customer service/assistance Shotfarm provides to its clients. What do you dislike? -When entering search data, pressing enter doesn't submit the search-it goes to a new line (still haven't gotten used to this after a year of using the tool)- Being able to set this as a preference would be nice Recommendations to others considering the product: Use the offered training if you're using the tool for more than just media storage. What problems are ...

Shotfarm Sucess

What do you like best? - Quicker turnover time in completing retail product detail sheets - One centralized location to find all product features and benefits, images, and marketing collateral. - Ease of sending information and images to buyers in one zip folder - Allows us to store information not only on current/ in season product but also up to 2 seasons previously. What do you dislike? There is not anything we dislike about Shotfarm Recommendations to others ...

Exceptional Service

What do you like best? The sales person was very transparent and easy to work with from the initial meeting. We also selected Shotfarm because the platform is very user-friendly and cost effective compared to other applications with the same or less functionality. I also liked that they don’t force you into minimum terms or long legal agreements. They stand by their product and service so if we’re not happy we can cancel. We got started the day after signing with a kickoff call with our ...