Syncro Reviews in September 2026: User Ratings, Pros & Cons

"Syncro is a capable RMM that satisfies the needs of small businesses"

What do you like best about Syncro? The automated scripting function is very useful. What do you dislike about Syncro? I do not like that syncro does not support merging of tickets What problems is Syncro solving and how is that benefiting you? Syncro is allowing us to have greater visibility to issues customers have before it begins to impact business

"Syncro is a capable RMM that satisfies the needs of small businesses"

What do you like best about Syncro? The automated scripting function is very useful. What do you dislike about Syncro? I do not like that syncro does not support merging of tickets What problems is Syncro solving and how is that benefiting you? Syncro is allowing us to have greater visibility to issues customers have before it begins to impact business

"Great for MSPs"

What do you like best about Syncro? Having a PSA, RMM and a CRM in one package is awesome What do you dislike about Syncro? Need more credit card and AV integrations What problems is Syncro solving and how is that benefiting you? Efficient billing

"Overall the program is great, It has some limits on the retail side."

What do you like best about Syncro? The way it ties in estimates to the invoice side. What do you dislike about Syncro? invoicing and issuing credits and refunds What problems is Syncro solving and how is that benefiting you? In my case it helps me track payroll time, and commissions

"One of the best MSP tools on the market for the smaller MSP firms"

What do you like best about Syncro? Their pricing is very friendly for smaller IT firms. Their toolset gives the user almost everything that is needed to properly manage and maintain their client's network. What do you dislike about Syncro? It can be difficult to find the exact area to make a change or to access the data that you are looking for. The mobile app needs a lot of rework to make it very useful. What problems is Syncro solving and how is that benefiting you? All of my PSA items, ...

"Very reliable service!!"

What do you like best about Syncro? The system allows me to work both efficiently and reliably. I have never experienced extended outages, and I love how there's always one way to do something. If one thing is not working perfectly, I always have another solution through Syncro. What do you dislike about Syncro? My only real gripe with Syncro would be the compression. I have noticed that if the client's internet is not faster than 5mbps, I get a lot of delay, which slows down my work. ...

"Very reliable service!!"

What do you like best about Syncro? The system allows me to work both efficiently and reliably. I have never experienced extended outages, and I love how there's always one way to do something. If one thing is not working perfectly, I always have another solution through Syncro. What do you dislike about Syncro? My only real gripe with Syncro would be the compression. I have noticed that if the client's internet is not faster than 5mbps, I get a lot of delay, which slows down my work. ...

"The Swiss Army Knife"

What do you like best about Syncro? I've tried multiple different software platforms out there in the past. All the big names, some up-and-coming contenders, and some tried and true, but nothing has been as easy to use as Syncro. The licensing platform works great for the pocketbook, I get accurate information, the configuration is a breeze, and it truly helps me save time and make more money. What do you dislike about Syncro? The integration with Splashtop gives me problems from time to ...

"Syncro is a solid business platform for IT service providers!"

What do you like best about Syncro? Syncro is intuitive, easy to navigate, has a clean interface and is customizable for our work processes and flows. It was very easy to onboard and get started using. What do you dislike about Syncro? The reports are not customizable enough to be practical. Also, would like to speak with support rather than email only. Powershell is good, but would be better with more support and Syncro approved scripts in the library. What problems is Syncro solving and ...

"The Network Guru loves Syncro"

What do you like best about Syncro? I really love the portal look and feel; all of my issues with the former RMM + PSA tool have been answered by switching to Syncro. What do you dislike about Syncro? The dashboard is not very helpful but being able to move dashboard items around would be nice. What problems is Syncro solving and how is that benefiting you? More integrations