Swiftype Search Reviews in June 2026: User Ratings, Pros & Cons

Perfect for content rich sites

What do you like best? A team of software developers that listen to your needs and are willing to work with you to get to a package you need. What do you dislike? They only have an office on the west coast US, which means since our office is in the UK support can take a while to get back to me. I hear they are thinking of opening an office in Europe soon, so hopefully that will be rectified! I also hope they implement a custom search parameter for their Related Content feature - which ...

Excellent Site Search Solution

What do you like best? Swiftype Site Search is very easy to use and I was able to implement the basic search functionality in about an hour. It's also very powerful and customizable to meet specific business needs. Their support has been very friendly and helpful when I needed additional assistance. What do you dislike? There is no way to customize the fields of indexed PDF and Word documents. Recommendations to others considering the product: Highly recommended. Sure, it's ...

Excellent Site Search Solution

What do you like best? Swiftype Site Search is very easy to use and I was able to implement the basic search functionality in about an hour. It's also very powerful and customizable to meet specific business needs. Their support has been very friendly and helpful when I needed additional assistance. What do you dislike? There is no way to customize the fields of indexed PDF and Word documents. Recommendations to others considering the product: Highly recommended. Sure, it's ...

Developing with Swiftype is quite easy with detailed documentation and high-qaulity support

What do you like best? Swiftype's documentation is very extensive and thorough, which was extremely helpful in the development process. Support staff was frequently very quick to respond with detailed and helpful responses , not to mention a cheerful attitude, making for a pleasant experience. What do you dislike? So much documentation did take a lot of time to digest. Perhaps the addition of of video step-by-step tutorials for the jQuery plugin integration might be helpful to ...

Developing with Swiftype is quite easy with detailed documentation and high-qaulity support

What do you like best? Swiftype's documentation is very extensive and thorough, which was extremely helpful in the development process. Support staff was frequently very quick to respond with detailed and helpful responses , not to mention a cheerful attitude, making for a pleasant experience. What do you dislike? So much documentation did take a lot of time to digest. Perhaps the addition of of video step-by-step tutorials for the jQuery plugin integration might be helpful to ...

A welcome oasis for a Google CSE migrant

What do you like best? The ability to shape and guide the returned results to ends that benefit your business model is well handled. Features in this area are what make Swiftype rise above simply replacing our Google services. In the midst of set-up I've had the need to contact support and I always found them helpful and quick responding. Providing code samples and links to relevant resources. What do you dislike? While Swiftype presents good value relative to their competitors it's ...

A welcome oasis for a Google CSE migrant

What do you like best? The ability to shape and guide the returned results to ends that benefit your business model is well handled. Features in this area are what make Swiftype rise above simply replacing our Google services. In the midst of set-up I've had the need to contact support and I always found them helpful and quick responding. Providing code samples and links to relevant resources. What do you dislike? While Swiftype presents good value relative to their competitors ...

Easy to implement with good results

What do you like best? I like how easy it was to implement and how the search results are meaningful. What do you dislike? I don't like how it used a hash tag on submit instead of a question mark. This made the implementation a little less intuitive. Recommendations to others considering the product: Give them a try. They are doing some great work What problems are you solving with the product? What benefits have you realized? We needed a quick, easy search engine for ...

Easy to implement with good results

What do you like best? I like how easy it was to implement and how the search results are meaningful. What do you dislike? I don't like how it used a hash tag on submit instead of a question mark. This made the implementation a little less intuitive. Recommendations to others considering the product: Give them a try. They are doing some great work What problems are you solving with the product? What benefits have you realized? We needed a quick, easy search engine for our site ...

Easy API and Good Support

What do you like best? Swiftype was able to accommodate our complex site and using the API was a breeze. I've contacted support for small issues a few times and each time they were very responsive and always able to resolve my issue. What do you dislike? The search preview often showed the same content for every page since it was pulling from our header. On a smaller site this would be easy to change via the tags feature though. What problems are you solving with the product? ...