spotsaas-logo
Get Listed
SurveyLab

SurveyLab Reviews in June 2025: User Ratings, Pros & Cons

Measure, monitor, and improve customer satisfaction with SurveyLab.

4.8

Add to compare

SurveyLab offers custom pricing plan

Request a Quote

SurveyLab Reviews & Ratings

4.8

Excellent

Based on 99 ratings & 38 reviews

Rating Distribution

Excellent

(32)

Very Good

(6)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

MySurveyLab receives glowing reviews from users over the past year, highlighting its strengths and positive impact on various projects. Users appreciate the convenience and user-friendly interface, allowing easy creation and deployment of surveys. The tool's diverse features, like drag-and-drop functionality and a wide range of question types, cater to different ...Read more

SurveyLab pros and cons

  • Intuitive and easy-to-use interface for creating surveys quickly and efficiently.

  • Multiple channels for gathering responses, offering flexibility in reaching diverse customers.

  • User-friendly platform with clear reporting and dashboard metrics.

  • Responsive customer support team providing quick and helpful assistance.

  • Some users experienced sluggish loading times and difficulty in discovering essential features.

  • Limited payment options for specific services, like sampling, affecting user payment preferences.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 31-38 out of 38

01/13/17

5 out of 5

Great tool that can support analytical processes.

What do you like best? The possibility of using several channels to collect the answers, the multitude of types of questions, the unlimited number of surveys and real-time reports. All that helps me to collect and analyze responses for multiple projects in the one place. What do you dislike? For me all functionalities are ok. There is nothing missing. Recommendations to others considering the product The trial period which they offer allows to check if this tool will be useful for ...

Read more

01/10/17

4 out of 5

MySurveyLab is a great survey provider at an affordable price and plan

What do you like best? Survey logic included in basic package. Also a very accommodating trial period! What do you dislike? Creation Survey intro page picture + title needs to be more customizable. Lay-out needs to look more fresh, cutting edge. What business problems are you solving with the product? What benefits have you realized? Gathering specific information about our customers interest areas.

01/05/17

5 out of 5

Very convenient survey tool with teamwork features

What do you like best? What I like is that I can create surveys within minutes and easily share results with my team. I just add new user and grant access to the survey and the report. What do you dislike? So far there is nothing I can complain about. Everything works just fine. Recommendations to others considering the product If you are looking for a convenient survey tool with teamwork features MySurveyLab is the right choice. What business problems are you solving with the ...

Read more

01/05/17

5 out of 5

Email embedded surveys

What do you like best? Email embedded surveys and Slack integration. MySurveyLab is unique as it allows to embed a whole form into email. This way I can have 3 or 4 question survey in an email. Most software allow to embed only one question. What do you dislike? Dedicated Slack app would be nice, but still the integration works pretty well. Recommendations to others considering the product Yes. For email surveys and easy to use interface. What business problems are you solving with ...

Read more

12/27/16

5 out of 5

Great tool and customer service

What do you like best? - diversity of options - various formats of reports - clear and user-friendly interface - superb customer service What do you dislike? I couldn't find any disadvantages, because this tool is just great Recommendations to others considering the product It's really worth trying. What business problems are you solving with the product? What benefits have you realized? I'm using this tool to academic research I was able to gathered a lot of ...

Read more

12/22/16

5 out of 5

Very helpful during the research. Intuitional questionnaire's creator. Very helpful customer support

What do you like best? Intuitional questionnaire's creator. Easy-to-use and clear interface What do you dislike? I don't have any remarks. The service is continually improved. Recommendations to others considering the product I would recommend this service is perfect What business problems are you solving with the product? What benefits have you realized? survey a large population

12/06/16

5 out of 5

The best tool to conduct quantitative research

What do you like best? 1. Features- eg. speed of survey creation, speed of obtaining information, matrix questions, filters, logic 2. Reports format - real-time reports 3. Convenience - eg. online access, no software, friendly interface, advanced response collection (email, web, popup, web widget 4. Support - pofessional and very helpful customer support. What do you dislike? I like everything : It is worth to add: icons and things to expressed emotions : Recommendations to ...

Read more

11/21/16

5 out of 5

Easy in use, has very useful options

What do you like best? Very helpful during the research. Questionnaire's creator is very intuitional and easy in use. Software also allows to generate comprehensive reports. Support is also helpful and answers very quickly. I highly recommend mysurveylab.com What do you dislike? I couldn't find any disavantages during using mysurveylab.com Recommendations to others considering the product I would recommend everybody at least to try out this tool. Clients that company works ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].