9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
Secure your online privacy with Surfshark VPN.
Add to compare
Starts from $2.21 / Month
Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
Filter results
Sort by :
Showing 971-980 out of 12920
VC
Valued Customer
11/24/23
Eric from Surfshark was amazing
Eric from Surfshark was amazing! He knew how to help outside of the scope of Surfshark, very knowledgable about tech all around!
S
Steve
11/24/23
Support Help on Installing Surfshark, Credentials, and 2FA
a couple of things. Your team send me links to find information on how to set up 2FA and how to install Surfshark on other pcs on my home network. Also, the shift ended and Camilla handed support over to Samson seemlessly and he took over where Camilla left off.
VC
Valued Customer
11/24/23
Clelia was great
Clelia was great! She was easy to talk to and answered all my questions. Thank you!
T
Tim
11/24/23
I have been using Surfshark for a few…
I have been using Surfshark for a few months and sometimes I would have trouble connecting on my PC but the laptop and two Android phones had no problem. Harvey had me do a few things in Windows Network and cleaned up the uninstall and reinstall and it all worked!
VC
Valued Custome Bob Spencer
11/23/23
Eric ws the best person I have ever…
Eric ws the best person I have ever worked with on setting up programs. And I have had many.
EG
Erdem G
11/23/23
Great team!
more than one friend gladly answered all my questions and provided support. Especially Kurt was very patient with me :) I am grateful for everything!
VC
Valued Custome Bob Spencer
11/23/23
Eric ws the best person I have ever…
Eric ws the best person I have ever worked with on setting up programs. And I have had many.
EG
Erdem G
11/23/23
Great team!
more than one friend gladly answered all my questions and provided support. Especially Kurt was very patient with me :) I am grateful for everything!
G-
Grant - A Blown Away Customer
11/22/23
Really FIXING (more than) One problem
Occasionally - rarely tbh - am I left with a smile and a little skip of delight after an interaction with a Customer Service team. Today's one of those days! So, not only does Surfshark fix the crucial problem of online safety, their Customer Service team fixes curly billing issues like the one I gave them today with both rigour AND humour. A gold standard that every SAAS company should aim for (and I've got some insight as I work in the industry) Surfshark works thoroughly (found an ID ...
Read more
G-
Grant - A Blown Away Customer
11/22/23
Really FIXING (more than) One problem
Occasionally - rarely tbh - am I left with a smile and a little skip of delight after an interaction with a Customer Service team. Today's one of those days! So, not only does Surfshark fix the crucial problem of online safety, their Customer Service team fixes curly billing issues like the one I gave them today with both rigour AND humour. A gold standard that every SAAS company should aim for (and I've got some insight as I work in the industry) Surfshark works thoroughly (found an ID ...
Read more
Free vendor scorecard
Evaluate Surfshark objectively with the VPN software scorecard
A weighted VPN software vendor scorecard to score Surfshark against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].