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9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in June 2026: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

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Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

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Showing 971-980 out of 12920

VC

Valued Customer

11/24/23

5 out of 5

Eric from Surfshark was amazing

Eric from Surfshark was amazing! He knew how to help outside of the scope of Surfshark, very knowledgable about tech all around!

S

Steve

11/24/23

5 out of 5

Support Help on Installing Surfshark, Credentials, and 2FA

a couple of things. Your team send me links to find information on how to set up 2FA and how to install Surfshark on other pcs on my home network. Also, the shift ended and Camilla handed support over to Samson seemlessly and he took over where Camilla left off.

VC

Valued Customer

11/24/23

5 out of 5

Clelia was great

Clelia was great! She was easy to talk to and answered all my questions. Thank you!

T

Tim

11/24/23

5 out of 5

I have been using Surfshark for a few…

I have been using Surfshark for a few months and sometimes I would have trouble connecting on my PC but the laptop and two Android phones had no problem. Harvey had me do a few things in Windows Network and cleaned up the uninstall and reinstall and it all worked!

VC

Valued Custome Bob Spencer

11/23/23

5 out of 5

Eric ws the best person I have ever…

Eric ws the best person I have ever worked with on setting up programs. And I have had many.

EG

Erdem G

11/23/23

5 out of 5

Great team!

more than one friend gladly answered all my questions and provided support. Especially Kurt was very patient with me :) I am grateful for everything!

VC

Valued Custome Bob Spencer

11/23/23

5 out of 5

Eric ws the best person I have ever…

Eric ws the best person I have ever worked with on setting up programs. And I have had many.

EG

Erdem G

11/23/23

5 out of 5

Great team!

more than one friend gladly answered all my questions and provided support. Especially Kurt was very patient with me :) I am grateful for everything!

G-

Grant - A Blown Away Customer

11/22/23

5 out of 5

Really FIXING (more than) One problem

Occasionally - rarely tbh - am I left with a smile and a little skip of delight after an interaction with a Customer Service team. Today's one of those days! So, not only does Surfshark fix the crucial problem of online safety, their Customer Service team fixes curly billing issues like the one I gave them today with both rigour AND humour. A gold standard that every SAAS company should aim for (and I've got some insight as I work in the industry) Surfshark works thoroughly (found an ID ...

Read more

G-

Grant - A Blown Away Customer

11/22/23

5 out of 5

Really FIXING (more than) One problem

Occasionally - rarely tbh - am I left with a smile and a little skip of delight after an interaction with a Customer Service team. Today's one of those days! So, not only does Surfshark fix the crucial problem of online safety, their Customer Service team fixes curly billing issues like the one I gave them today with both rigour AND humour. A gold standard that every SAAS company should aim for (and I've got some insight as I work in the industry) Surfshark works thoroughly (found an ID ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].