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9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in June 2026: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

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Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

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Showing 961-970 out of 12920

JA

Just a normal guy

11/25/23

5 out of 5

Great (will come back if I need more help for sure)

Its easy : Magnus has been very understanding and efficient. Could not ask for more from a customer service.

DP

Deborah Peterson

11/25/23

5 out of 5

Very helpful customer service people.

Elsie and Hadden were very helpful in fixing a tricky situation.

VC

Valued Customer

11/25/23

5 out of 5

Kurt was able to help me with my log in…

Kurt was able to help me with my log in issue quickly and professionally

VC

Valued Customer

11/25/23

5 out of 5

The agent was amazing

The agent was patient helpful and solve my problem

VC

Valued Customer

11/24/23

5 out of 5

Fastest, kindest and simply just the best.

I was having trouble because i lost my 2Fa device and didnt have a backup code. I decided to chat with customer service and got through after seconds. Ace new exactly my problem and was able to fix it in a minute. He was patient waiting for my information so he could confirm my account. overall fastest and nicest customer service ive ever received. Can strongly recommend using surfshark simply because of their customer service.

S

Steve

11/24/23

5 out of 5

Support Help on Installing Surfshark, Credentials, and 2FA

a couple of things. Your team send me links to find information on how to set up 2FA and how to install Surfshark on other pcs on my home network. Also, the shift ended and Camilla handed support over to Samson seemlessly and he took over where Camilla left off.

VC

Valued Customer

11/24/23

5 out of 5

Eric from Surfshark was amazing

Eric from Surfshark was amazing! He knew how to help outside of the scope of Surfshark, very knowledgable about tech all around!

VC

Valued Customer

11/24/23

5 out of 5

Fastest, kindest and simply just the best.

I was having trouble because i lost my 2Fa device and didnt have a backup code. I decided to chat with customer service and got through after seconds. Ace new exactly my problem and was able to fix it in a minute. He was patient waiting for my information so he could confirm my account. overall fastest and nicest customer service ive ever received. Can strongly recommend using surfshark simply because of their customer service.

VC

Valued Customer

11/24/23

5 out of 5

Clelia was great

Clelia was great! She was easy to talk to and answered all my questions. Thank you!

T

Tim

11/24/23

5 out of 5

I have been using Surfshark for a few…

I have been using Surfshark for a few months and sometimes I would have trouble connecting on my PC but the laptop and two Android phones had no problem. Harvey had me do a few things in Windows Network and cleaned up the uninstall and reinstall and it all worked!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].