9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 961-970 out of 12920
JA
Just a normal guy
11/25/23
Great (will come back if I need more help for sure)
Its easy : Magnus has been very understanding and efficient. Could not ask for more from a customer service.
DP
Deborah Peterson
11/25/23
Very helpful customer service people.
Elsie and Hadden were very helpful in fixing a tricky situation.
VC
Valued Customer
11/25/23
Kurt was able to help me with my log in…
Kurt was able to help me with my log in issue quickly and professionally
VC
Valued Customer
11/25/23
The agent was amazing
The agent was patient helpful and solve my problem
VC
Valued Customer
11/24/23
Fastest, kindest and simply just the best.
I was having trouble because i lost my 2Fa device and didnt have a backup code. I decided to chat with customer service and got through after seconds. Ace new exactly my problem and was able to fix it in a minute. He was patient waiting for my information so he could confirm my account. overall fastest and nicest customer service ive ever received. Can strongly recommend using surfshark simply because of their customer service.
S
Steve
11/24/23
Support Help on Installing Surfshark, Credentials, and 2FA
a couple of things. Your team send me links to find information on how to set up 2FA and how to install Surfshark on other pcs on my home network. Also, the shift ended and Camilla handed support over to Samson seemlessly and he took over where Camilla left off.
VC
Valued Customer
11/24/23
Eric from Surfshark was amazing
Eric from Surfshark was amazing! He knew how to help outside of the scope of Surfshark, very knowledgable about tech all around!
VC
Valued Customer
11/24/23
Fastest, kindest and simply just the best.
I was having trouble because i lost my 2Fa device and didnt have a backup code. I decided to chat with customer service and got through after seconds. Ace new exactly my problem and was able to fix it in a minute. He was patient waiting for my information so he could confirm my account. overall fastest and nicest customer service ive ever received. Can strongly recommend using surfshark simply because of their customer service.
VC
Valued Customer
11/24/23
Clelia was great
Clelia was great! She was easy to talk to and answered all my questions. Thank you!
T
Tim
11/24/23
I have been using Surfshark for a few…
I have been using Surfshark for a few months and sometimes I would have trouble connecting on my PC but the laptop and two Android phones had no problem. Harvey had me do a few things in Windows Network and cleaned up the uninstall and reinstall and it all worked!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].