9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 951-960 out of 12920
JW
Jacob Waggoner
11/27/23
I had a mixup with my account so I went…
I had a mixup with my account so I went to the help line where I got matched with Marlin. They were extremely helpful and and despite being on a short time limit, they were able to get me sorted out quickly enough.
VC
Valued Customer
11/27/23
best customer support experience
The best customer suppot I got from elara till date.
JC
John Customer
11/27/23
John the lifesaver
John the lifesaver, helped clear my account problems, will be renewing service, went above and beyond.
L
Louis
11/26/23
Winston was a great help
Winston was a great help, had expert advice and guided me through my issue so that I could fix the problems I had.
VC
Valued Customer
11/26/23
Excellent online help service
Excellent online help service! My helper - Hadden is very helpful.
K
Kana
11/26/23
Hadwin helped my problem with VPN
Hadwin helped my problem with VPN very quickly. It was very supportive and easy to understand. I’m satisfied with his support. Thank you so much.
LG
Lysta Gribble
11/25/23
Very good experience!
Sonny was super helpful!! Answered all of my questions promptly and patiently! SS customer service seems truly wonderful! Thanks Sonny 😀
J
James
11/25/23
Surfshark was very easy to set up and agents helpful
Surfshark was very easy to set up and the live agents are extremely helpful and friendly.
LG
Lysta Gribble
11/25/23
Very good experience!
Sonny was super helpful!! Answered all of my questions promptly and patiently! SS customer service seems truly wonderful! Thanks Sonny 😀
J
James
11/25/23
Surfshark was very easy to set up and agents helpful
Surfshark was very easy to set up and the live agents are extremely helpful and friendly.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].