9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 901-910 out of 12920
"Z
"Doreen Zigan"
12/11/23
competent
competent, wish to understand the question and helps very good.
S
Sibhy
12/11/23
Super quick and very helpful
Date of experience: December 12, 2023
VC
Valued Customer
12/11/23
Helped me effectively and efficiently…
Helped me effectively and efficiently with my problem
M
Mo
12/11/23
Kit ROCKS!!!
Kit ROCKS!!! Kit went above and beyond to help me. He did an exceptional job today. We stayed connected over 3 hours and he was extremely patient and professional throughout the process and finally sorted out the issue and fixed the problem!!! He never left me stranded. Surfshark all team members are great as they respond quickly, address the issue properly and timely. One of the best customer services experience I have had with Surfshark team!!!
VC
Valued Customer
12/09/23
Seth took me through my problems with…
Seth took me through my problems with ease he was patient kind and considerate, cannot fault him at all Great Experience he was there all the way to guide me through, thanks for all your help your a credit to Surfshark
VC
Valued Customer
12/09/23
Seth from Surfshark support was…
Seth from Surfshark support was terrific! He helped me resolve my issues and was able to connect to VPN again.
VC
Valued Customer
12/09/23
Chat Rep - Great
Surfshark is a great company but a company is nothing without its employees. Seth was friendly, helpful, and offered alternative solutions to help meet my needs on the chat today. Customer service is more enjoyable when you get to work with people like Seth.
V
Vitalii
12/09/23
Their support was very helpful in…
Their support was very helpful in special Winston explain me step by step what to do and I fix my problem very fast
MS
Miss Shazz Doolan
12/08/23
Great service and support by Iris.
Date of experience: December 09, 2023
VC
Valued CustomeMichelr
12/08/23
Edmond helped me a lot!
Date of experience: December 09, 2023
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].