9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 881-890 out of 12920
JI
JOSE ILAO
12/17/23
Chatted with agent Ike
Chatted with agent Ike. Agent was very helpful and knowledgeable of the system. Was very patient given that we were disconnected multiple times.
D
Daniel
12/17/23
Surshark and team did me a great favour…
Surshark and team did me a great favour in a pickle I was in. The agents Trina and Marlin helped resolved my situation with much dedication and commitment to customer care. I thank them and i wish them and the entire surfshark team everlasting success. Thank you again for helping. You guys are awesome!
C
Casey
12/17/23
I had an issue with my email for my…
I had an issue with my email for my account and Ike in customer support was fantastic. He was not only helpful but quick, nice, and polite.
VC
Valued Customer
12/17/23
Great assistance ever.
Samson gave me a very straight forward support. I signed up for a wrong plan but he helped me to get back on the track I wanted to be on very quickly!
B
Benny
12/17/23
Hadwin tell me all the PROS AND CONS
Hadwin tell me all the PROS AND CONS. Helpful and friendly guy.
VC
Valued Customer
12/17/23
resolved my problem trough Lyla
Date of experience: December 18, 2023
B
BaHa
12/17/23
Wish my experiences could be like this everywhere
MYRA knew what to tell me for my problem. There was no repeating my self nor beating around the bush. I wish there where more of MYRA out there that pays attention and knows what their doing.
SB
Sanjul Bhatia
12/17/23
The support is quick and responsive
The support is quick and responsive. Trina from the support team quickly identified the issue and helped me fix it urgently.
VC
Valued Customer
12/16/23
An awesome interaction with Violet!
An awesome interaction with Violet who helped me by sorting out my payment method issues! Great service, could not be happier.
AC
Ashley Cribb
12/16/23
Brilliant sever deacon was so helpfully…
Brilliant sever deacon was so helpfully and sort the problem out could not off asked for any more
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].