9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 871-880 out of 12920
VC
Valued Customer
12/21/23
Had amazing customer support by Mack
Had amazing customer support by Mack, he not only got my Surfshark app to work properly but also made my network settings work properly which I've been trying to fix for weeks!
RY
Ray Yu
12/21/23
Connection issue with Street fighter 6
I had a connection issue with the game name SF6. So I have to use VPN to connect to the main server. So when I try the Surfshark vpn then it still has the connection error message during match search and I was try to get the refound. But when technician Ted show me how to change VPN setting then the problem has been solved and I don't need to change to other VPN providers. surfshark vpn is good ^^
K
Kenny
12/21/23
very attentive and good customer…
very attentive and good customer service by Brandon from the Surfshark support. Well done!
M
Marco
12/21/23
very professional
Date of experience: December 22, 2023
L
LWeldo
12/20/23
Subscription Blues
Magnus was excellent, very thorough and informative. He was able to assist me in resolving my subscription issue in less than 15-20 minutes. Great job Magnus!!!
M
Michelle
12/20/23
Helpful CS agent Ted
I have been having issues with my connection, and the customer service representation Ted was super helpful in guiding me through troubleshooting steps. He's friendly and gave clear instructions; soon enough, my issue was resolved.
VC
Valued Customer
12/20/23
Surf On
Had a great conversation with Magnus a rep from the Surfshark team, really helpful and friendly, and gave me his personal opinion on things that i asked him!!
VC
Valued Customer
12/20/23
Very good service
fast and nice customer service solved my issue
VC
Valued Customer
12/20/23
I'm a very low tech guy
I'm a very low tech guy. But I spoke with Elias at customer support. Elias was above and beyond patient with me. Elias walked me through the problems I had and solved all of them. Elias you made my day. You are a Gold Star Person. <3
ME
Mohammad E
12/19/23
"Surfshark is the best VPN I ever used."
What do you like best about Surfshark? I love all the things about Surfshark, specially the MultiHop. the ease of use is very great I used it frequently. And it is for unlimited users with one subscribtion.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].