9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 851-860 out of 12920
CD
Christian Domenech
12/31/23
I got quickly rescued by Ike
I got quickly rescued by Ike! I'm not staying at home and had lost 2FA on Authy. Ike helped remove it and I was able to login again and use other methods of 2FA for now. Thank you, Ike!
TM
Tomislav Marinovic
12/30/23
Excellent service - even better product!
support agent Tommy was most than helpful with not very standard issue. Support knows their business, fast and efficient - as well as the product (as i've used it from pre-covid times).
D
Dawid
12/30/23
Great chat service and issue solving
Great chat service and issue solving. Hadden was very helpfully. Thanka you
BW
Benjamin Wright
12/30/23
Problem resolved
Had a problem with my 2 factor authentication. Problem sorted in a very quick, secure way. I have no doubts nobody will be able to get into my account.
K
Kunde
12/29/23
Very good customer support
Jasemine is a good and helpful supporter!
M
Maria
12/29/23
Hal was my agent and I talked to him…
Hal was my agent and I talked to him twice and he was very helpful and patient with me as I was having a lot of questions. Thanks Hal!
J
John
12/29/23
Hadden was very helpful and we solved…
Hadden was very helpful and we solved my issue promptly.
DS
Dwayne S
12/28/23
"Simple to use and great speeds"
What do you like best about Surfshark? Super easy to use. Loads of locations and great speaks. Also like that you can have a dedicated IP address. What do you dislike about Surfshark?
VC
Valued Customer, Alan
12/28/23
Brandon on the Chatbot put my mind at…
Brandon on the Chatbot put my mind at ease very quickly. So I add as a new customer, Surfshark did very well
VC
Valued Customer
12/28/23
Andy and Samson LEGENDARY CUSTOMER SUPPORT
Andy and Samson, lovely fellas removed my 2FA within a couple of minutes, HELPDESK GANG, Surfshark let me know if you hiring?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
