9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 841-850 out of 12920
VC
Valued Customer
01/05/24
detail and clear information
Craig was really good with the information and I like the system to connect to the same support person where we doesn't have to explain the whole scenario. so keep doing it. Liked your service.
B
Bash
01/05/24
Perfect connection and service!
Date of experience: January 06, 2024
VC
Valued Customer
01/04/24
Awesome support
Awesome support. Hadwin was support executive who helped me.Thanks!
AD
Alexander Dutko
01/04/24
Great VPN provider
Great provider, greatest custommer support. Hardwin is my friend, helped me. He is the customer support chef. God bless him. He is true keeper
AU
Anonymous User
01/03/24
"Easy to use and comprehensive"
What do you like best about Surfshark? The fact you can have unlimited devices connected What do you dislike about Surfshark?
ML
Mr Lam Thomas
01/02/24
Kurt was very helpful and professional.
Kurt was very helpful and professional. I can't log into my account and need to update a new login email. Kurt did an excellent job verifying my personal details and payment history. Then guide me to try to log in with a new email address. Thanks.
TO
Tilly Oneill
01/02/24
Ike was super helpful
Ike was super helpful! great customer service.
RK
rajini kanth
01/02/24
Cancel Subscription and Refund
Cancel Subscription and Refund I received an awesome assistance from Ike. He provided me with important information and made the process of subscription-cancelling easy.
AU
Anonymous User
01/02/24
"Surfshark"
What do you like best about Surfshark? We like that it includes features of both a VPN & protection in one What do you dislike about Surfshark?
VC
Valued Customer
01/01/24
Very helpfull
Date of experience: January 02, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
