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9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in June 2025: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

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Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

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Showing 781-790 out of 12920

GF

Giampiero Fiorani

01/21/24

5 out of 5

Surfshark is a reliable VPN service…

Surfshark is a reliable VPN service that stands out for its user-friendly interface and robust security features. With servers in numerous countries, it provides fast and stable connections for seamless browsing and streaming. What sets Surfshark apart is its unlimited device connections, allowing users to protect all their devices simultaneously. The CleanWeb feature adds an extra layer of protection by blocking ads and malware. Although its speed may vary across servers, Surfshark's ...

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Y

Youssef

01/21/24

5 out of 5

Eric was so helpful

Eric was so helpful, patient and solved my problem so fast. He was so professional and efficient !

A

Arthur

01/21/24

5 out of 5

Very satisfied with the costumer's…

Very satisfied with the costumer's support. Aina helped me a lot, guided me through the steps until I solve my problem.

VC

Valued Customer

01/20/24

5 out of 5

Gavin didn't give up

Gavin didn't give up, very friendly. Obviously a native English speaker.

SV

Silvia Valentini

01/19/24

5 out of 5

GREAT CUSTOMER SERVICE SUPPORT!

GREAT CUSTOMER SERVICE SUPPORT! THEY GUIDED ME TO SETTLE THE APP ON MY PC WITH INFINITE PATIENCE AND COURTESY. THE BEST CUSTOMER SERVICE OF EVER!!!!

S

SRK

01/19/24

5 out of 5

Seth was really great and helpful

Date of experience: January 20, 2024

W

Walt

01/19/24

5 out of 5

Helped troubleshoot a complex configuration

Sonny Helped working to set up a complex firewall configuration. Willing to research changed interface options of newer firewall software.

G

GRU

01/18/24

5 out of 5

Prompt & Friendly Help from Craig at Live Chat

My fat thumb input a wrong account and I needed help to rectify the account. Contacted the live chat & got help from Craig. Craig sorted everything out for me promptly & with clear instructions & links to follow. Craig is also very patient & friendly. Thanks heaps to Craig for the help solving my little fat thumb drama! Really appreciate it!

GH

Gabriel Hollis

01/17/24

5 out of 5

Alexander and Hadden were efficient

Alexander and Hadden were efficient, technically effective, and eager to solve my issue which was refreshing to experience especially after dealing with really poor customer support at Asus, Nvidia, and Microsoft for the past couple weeks. I hope they are both well paid and well taken care of as they model what customer support should really look like. 10/10.

C

Chad

01/17/24

5 out of 5

Live Chat is Fast

I used the live chat option to try to cancel the subscription and got a response within seconds. I talked to Hadwin and he was so nice I decided to not cancel my subscription and continue on! Thanks Hadwin!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].