9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 741-750 out of 12920
JR
Jose Razo
01/30/24
Very kind and efficient support
Very kind and efficient support, every time.
SC
satisfied customer
01/30/24
questions answered
I had several questions, and Kurt was very patient and helpful with me. I received the help that I needed, and I feel much more prepared to make use of your product.
CC
Cole Cramer
01/30/24
Surfshark adheres to the 30-day refund…
Surfshark adheres to the 30-day refund commitment, and the customer service is patient and enthusiastic.
J
JEST28100
01/30/24
"Anika" was fast and friendly
"Anika" was fast and friendly, she answered my questions without any problems.
S
starFin
01/30/24
Trina was Excellent!
As with all the representatives with whom I've spoken via chat support to help with minor issues (issues I created not issues Surfshark created), Trina was polite, very friendly, and, most importantly, knowledgeable. She handled my problem in about 10 seconds. I'm very impressed with Trina. Surfshark somehow seems to hire excellent customer support staff always.
DF
Dinos Faras
01/30/24
Alec was really helpful and…
Alec was really helpful and understanding with me and help me solve my problem really fast . perfect customer service
WZ
William Zheng
01/29/24
Excellent help
Sonny and Hadden did an excellent job giving me advice and guiding me through the process of connecting to my VPN. They are incredibly patient and articulate in a way that assisted me well.
VC
Valued Customer
01/29/24
Perfect atention.
Date of experience: January 30, 2024
AM
Abdul Moeez
01/29/24
Knowledgeable and easy to understan
Date of experience: January 30, 2024
VC
Valued Customer
01/29/24
Fast and responsive support
Well they were fast and responsive, Gavin from support solved my issue pretty quick.
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