9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 731-740 out of 12920
JE
Jack Edward
02/01/24
Hadwin helped me with my problem and…
Hadwin helped me with my problem and managed to get me my refund. Its safe to say i will use surfshark in the future when i can afford again. They have excellent customer service you can speak to real helpful people unlike other companies that dont help. Thank you Hadwin :)
AA
Abdulaziz Abdullaev
02/01/24
Helped me to fix the issue and was very…
Helped me to fix the issue and was very polite
JA
Jennifer Armstrong
02/01/24
Gavin helped resolve my issue very…
Gavin helped resolve my issue very politely and professionally!!! I recommend Surfshark to everyone!! Thank you Gavin
VC
Valued Customer
02/01/24
To the point effective help.
To the point effective help. Thanks Ace.
T
Tina
01/31/24
Edmond has fixed the problem of my phone
Edmond has fixed the problem of my phone and my phone can connect vpn now.Thank you so much for his help:)
R
Roland
01/31/24
Jessica was a great help when I was…
Jessica was a great help when I was needing help to log back in. She was very professional
VC
Valued Customer Oma Vic
01/31/24
Norman was very patient and articulate…
Norman was very patient and articulate and helpful.
AC
Angela Collins
01/31/24
Best VPN and Antivirus I've ever had!
Best VPN and Antivirus I've ever had! I would say this will be my go to from now on. Blocks pop ups, blocks unwanted spying from third parties and government eyes. You can even go through a completely 'anonymous' lineup by setting up an alternative IP account through your antivirus/vpn and it was 75 dollars for two years plus a few months free through a link from youtubers who promoted it and I can't say enough positive stuff about it. Surf Shark is the program you want to download. Not ...
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S
starFin
01/30/24
Trina was Excellent!
As with all the representatives with whom I've spoken via chat support to help with minor issues (issues I created not issues Surfshark created), Trina was polite, very friendly, and, most importantly, knowledgeable. She handled my problem in about 10 seconds. I'm very impressed with Trina. Surfshark somehow seems to hire excellent customer support staff always.
SC
satisfied customer
01/30/24
questions answered
I had several questions, and Kurt was very patient and helpful with me. I received the help that I needed, and I feel much more prepared to make use of your product.
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