9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 701-710 out of 12920
B
Bruce
02/07/24
Quick
Quick , did not have to wait long, he knew what I was asking and answered it. ( Sonny)
VC
Valued Customer
02/07/24
Contacted customer support via online…
Contacted customer support via online chat and John resolved my query in a very helpful and speedy manner.
R
Rebecca
02/06/24
Myra was incredibly helpful and knew…
Myra was incredibly helpful and knew exactly what to do to fix my issue. The process was quick and efficient and she patiently waited for me to complete all the steps. She deserves a raise! Best customer service I have EVER HAD via chat.
MG
Madalina G
02/06/24
very nice and tried their best to help…
very nice and tried their best to help out
F
Fedja
02/06/24
VPN Prob
The employee Sonny was able to help me immediately. Unfortunately, I previously had someone who couldn't help me directly with my problem. But Sonny was able to offer me a great option, so I can finally use VPN. Thank you so much, Sonny!!!
WC
wise cat
02/06/24
Jessica (agent in the Chat)
Jessica was very helpful and very nice! My problem has been solved, and Igot additional necessary information and advice :-) Thank you very much! Elena
A
Any
02/05/24
Jessica is helpful
Date of experience: February 06, 2024
A
Any
02/05/24
Jessica is helpful
Date of experience: February 06, 2024
U
uk
02/05/24
Live support chat is best
Live support chat is great to communicate without hesitation you ask queries they give solution to solve your problems. Surf Shark team is awesome.
VC
Valued Customer
02/05/24
Craig was super helpful and managed to…
Craig was super helpful and managed to resolve my issues quickly.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].