9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 691-700 out of 12920
K
Kris
02/11/24
Tara has provided EXCELLENT support
Tara has been very patient with me and answered all the questions i have. Very knowledgeable and willing to confirm all the answers provided to me. Very pleasant to have conversation with.
VC
Valued Customer
02/11/24
Best chat support!
I dislike chat support in favor of speaking to an actual person. After having an issue with a subscription I used the chat with support and in seconds was routed to a LIVE person (Gavin) and he didn't waste any time trying to figure out how to help. Most responsive chat support I have experienced so far. Gavin did a great job explaining things and offering quick links to get the job done.
VC
Valued Customer
02/10/24
Kason made the Surfshark work again on…
Kason made the Surfshark work again on my Macbook!! He's very professional and skilled in solving any problem I encountered during the installation process.
VC
Valued Customer
02/10/24
Kason made the Surfshark work again on…
Kason made the Surfshark work again on my Macbook!! He's very professional and skilled in solving any problem I encountered during the installation process.
M
MiniTig
02/09/24
Problem solved!!!!
I've had an ongoing issue for the last year and Hadwin helped me solve it in about 5 minutes. I'd give 2 thumbs up if I could!
AW
Andrea William
02/09/24
I had a very good experience with the…
I had a very good experience with the Customer Support , Ms. Aina was helpful and nice.
M
MiniTig
02/09/24
Problem solved!!!!
I've had an ongoing issue for the last year and Hadwin helped me solve it in about 5 minutes. I'd give 2 thumbs up if I could!
СА
Степан Абдулов
02/09/24
Very responsible and polite!
Very responsible and polite! Thank you very much.
AW
Andrea William
02/09/24
I had a very good experience with the…
I had a very good experience with the Customer Support , Ms. Aina was helpful and nice.
СА
Степан Абдулов
02/09/24
Very responsible and polite!
Very responsible and polite! Thank you very much.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].