9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 641-650 out of 12920
VC
Valued Customer
02/26/24
Contacting with this company is quick…
Contacting with this company is quick and simple. Cora is doing great job here on a chat. Complete professionalism!!
CC
charlotte c
02/25/24
Samson Harris was fantastic
Samson Harris was fantastic. quick answers, straight to what I needed to know and more!! cannot fault the service when asking questions after downloading and paying. 10/10! took less than 30 seconds to get hold of a real person and explain when im not good at tech! perfect
A
Andrew
02/25/24
Gavin addressed my issues quickly and…
Gavin addressed my issues quickly and was a pleasure to deal with.
VC
Valued Customer
02/24/24
Cora is the best
Cora is the best, thanks for your help x
SR
Steve Raeside
02/24/24
Great support
Cora was very helpful and sorted my problem out straight away. Staying with Surfshark
JB
John B
02/24/24
Gavin was efficient and friendly
Gavin was efficient and friendly. A real pleasure to receive help today. This is such a relief to me as a new customer. Thank you Gavin.
FH
Farman Hafiz
02/23/24
The app sucks but your customer…
The app sucks but your customer assistance is good thanks to mack zackery ... He is awesome
VC
Valued Customer
02/23/24
Solid Customer Support
Customer Support (Nora Miller) was quick to respond and sort out issues
J
JR
02/22/24
I have had Surfshark for several years…and was happy to Renew!
I have had Surfshark for several years and have never had an issue. If you need help, they are always just a chat away. I have had other VPN's that were slow or just felt wrong but I keep coming back to SurfShark. When it was time to renew, Violet made it super easy and was super nice thru the short process.
MC
Michael Carino
02/22/24
John Duncan was helpful and resolved my…
John Duncan was helpful and resolved my auto renewal
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