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9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in June 2026: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

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Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

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Showing 641-650 out of 12920

VC

Valued Customer

02/26/24

5 out of 5

Gavin helped me out with a DNS change…

Gavin helped me out with a DNS change and helped me understand the chrome extension was what was faulty!

CC

charlotte c

02/25/24

5 out of 5

Samson Harris was fantastic

Samson Harris was fantastic. quick answers, straight to what I needed to know and more!! cannot fault the service when asking questions after downloading and paying. 10/10! took less than 30 seconds to get hold of a real person and explain when im not good at tech! perfect

A

Andrew

02/25/24

5 out of 5

Gavin addressed my issues quickly and…

Gavin addressed my issues quickly and was a pleasure to deal with.

JB

John B

02/24/24

5 out of 5

Gavin was efficient and friendly

Gavin was efficient and friendly. A real pleasure to receive help today. This is such a relief to me as a new customer. Thank you Gavin.

VC

Valued Customer

02/24/24

5 out of 5

Cora is the best

Cora is the best, thanks for your help x

SR

Steve Raeside

02/24/24

5 out of 5

Great support

Cora was very helpful and sorted my problem out straight away. Staying with Surfshark

VC

Valued Customer

02/23/24

5 out of 5

Solid Customer Support

Customer Support (Nora Miller) was quick to respond and sort out issues

FH

Farman Hafiz

02/23/24

5 out of 5

The app sucks but your customer…

The app sucks but your customer assistance is good thanks to mack zackery ... He is awesome

MC

Michael Carino

02/22/24

5 out of 5

John Duncan was helpful and resolved my…

John Duncan was helpful and resolved my auto renewal

AD

Angel Diaz Incio

02/22/24

5 out of 5

Excellent service

I've been a client of Surfshark for 4 years now and thanks to Sonny Beard who gave me a nice deal, i'll be using Surfshark 2 more years.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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