9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 611-620 out of 12920
NN
Nick N
03/01/24
Excellent and friendly support
Excellent and friendly support, my request was dealt with in a few minutes.
M
MyungKy
03/01/24
Special Thanks to Sonny Beard
Special Thanks to Sonny Beard, He is nice and gentle. and my request perfectly handled well.
VC
Valued Customer John
03/01/24
I had an issue with my renewal that…
I had an issue with my renewal that wasn’t allowing me to connect not knowing that I needed to log out and log back in to my service but the service tech Kurt Lester explained it and everything went better than expected Awesome customer service. Glad I took the right company to deal with. Have a great day.
VC
Valued Customer
03/01/24
Quick and to the point
Sonny Beard was extremely helpful and to the point. Very professionally.
GC
Guilherme Candeias
03/01/24
Best VPN and customer support I've had
As mentioned in the title, I couldn't have asked for a better service. The VPN works great on almost all of my devices, but I was facing an issue trying to access it from the command line interface on a Linux device. When I contacted customer service, I was connected to Sonny Beard, who went above and beyond my expectations! He was knowledgeable and professional throughout the whole conversation and, when we couldn't find a solution straight away, even offered to research the problem on his ...
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H
Hossein
03/01/24
Exprience With Sophia
Although I couldn't solve the problem yet, but Sophia was really helpful. We were almost an hour in conversation and tried different kind of ways to tackle the problem.
VC
Valued Customer
03/01/24
Cool
I jus asked my refun, Sonny Beard replied as I wanted to.
VC
Valued Customer
03/01/24
Surfshark experience
I wanted to get a refund, The representative Sonny Beard was amazing and helpful.
VC
Valued Customer
03/01/24
Super fast live support
Super fast live support. Issue resolved right away by Don Hammond.
C
Chris
03/01/24
Sophia was very helpful and quick with…
Sophia was very helpful and quick with processing my refund for my accidental order
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].