9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 591-600 out of 12920
VC
Valued Customer
03/02/24
Responsive support
Responsive support. The service charged me twice by mistake. The support assistant Cora helped to quickly fix the error.
BM
Bob M
03/02/24
Great Customer Service!
I had an issue with my subscription because I did not renew it properly. I did an online chat with 'Cora' and she resolved the issue immediately. Very helpful and professional. Thank you!
M
max
03/02/24
fredrick and ivy are awesome
fredrick and ivy are awesome. professional, patience, polite!
KB
Kaleb Barr
03/02/24
Efficient and understanding agent
Efficient and understanding agent. Appreciate the easy support experience
M
Mary
03/02/24
Review Surfshark CS Magnus Baldur
It's by far the friendliest and most patient Custooer Support I've ever encountered. As well as competent. That being a general statement, I'd like to single out at this time my most recent contact, Magnus Baldur from Surfshark.
CS
Charles S
03/02/24
Frederick from Trust pilot - great job
Frederick from Trust pilot has been so patience in helping me resolved my problem. He is very knowledgeable.
VC
Valued Customer
03/01/24
I met the best Agent Ever Kit Neel
I met the best Agent Ever Kit Neel. Very respectful, very Knowledgeable and super patient. If you meet this guy, just know you will be well helped.
R
Robert
03/01/24
Support desk (Kurt Lester) was able to…
Support desk (Kurt Lester) was able to resolve 2FA issue via chat in a timely manner today. Thank you Kurt.
EB
EZ Bruh
03/01/24
Sonny Beard made my experience great he…
Sonny Beard made my experience great he deserves a pay raise homie. Even if it's just 2 cents hook my homie up he will appreciate it and improve his morale. Tell him ez said wut up bruh. I appreciate you bruh. Take a vacation you deserve it.
P
Pablo
03/01/24
Thanks Ted!
Thanks to Ted Earnest for his kind help with my subscription.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].