9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 591-600 out of 12920
VC
Valued Customer
03/02/24
Magnus Baldur was terrific in helping…
Magnus Baldur was terrific in helping solve my problem :)
A
Andrea
03/02/24
Ace was fast and so easy to understand
Ace was fast and so easy to understand. Great job!
VC
Valued Customer
03/02/24
Responsive support
Responsive support. The service charged me twice by mistake. The support assistant Cora helped to quickly fix the error.
JB
Jordan Badeaux
03/02/24
Super easy support!
Super easy support! Kurt Lester made resolving my issues a breeze
JM
James M
03/02/24
Great Customer Service
Handled the changing of my plan successfully while in my 30 day free trial
BM
Bob M
03/02/24
Great Customer Service!
I had an issue with my subscription because I did not renew it properly. I did an online chat with 'Cora' and she resolved the issue immediately. Very helpful and professional. Thank you!
M
MyungKy
03/01/24
Special Thanks to Sonny Beard
Special Thanks to Sonny Beard, He is nice and gentle. and my request perfectly handled well.
VC
Valued Customer John
03/01/24
I had an issue with my renewal that…
I had an issue with my renewal that wasn’t allowing me to connect not knowing that I needed to log out and log back in to my service but the service tech Kurt Lester explained it and everything went better than expected Awesome customer service. Glad I took the right company to deal with. Have a great day.
R
Robert
03/01/24
Support desk (Kurt Lester) was able to…
Support desk (Kurt Lester) was able to resolve 2FA issue via chat in a timely manner today. Thank you Kurt.
D
Dino
03/01/24
Great VPN and fast support.
Great VPN and fast support. I had a problem ,and got on the live support, the agent responded fast, helpet me with my problem, fixed it. I can only recommend this vpn. And extra credits for Ted Earnest my support
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