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9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in May 2025: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

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Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

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Showing 51-60 out of 12920

JD

Jason Douglas

06/16/24

5 out of 5

Missy Andrews was very helpful

Missy Andrews was friendly, polite and patient. It took a while but she found the problem. She was methodical and knowledgeable. Good experience.

T

TheHighway78

06/16/24

5 out of 5

Really friendly and Mia fixed my…

Really friendly and Mia fixed my problem right away

JD

Jason Douglas

06/16/24

5 out of 5

Missy Andrews was very helpful

Missy Andrews was friendly, polite and patient. It took a while but she found the problem. She was methodical and knowledgeable. Good experience.

Y

Yarhoo

06/16/24

5 out of 5

Great service

Mia was very quick at addressing my issue with a payment. Great service!

LF

Lupe Figueroa

06/16/24

5 out of 5

Norman Shelton very knowledgeable

Norman Shelton very knowledgeable . He helped me with my problem and was very accurate with the info I needed . And was getting a quick response . 6/16/26

MD

Mr Duncan Rigden

06/16/24

5 out of 5

Mia Hernandez was very helpful

Mia Hernandez was very helpful, gave me all the right links and help, where the AI Robot monstrosity was totally and absolutely USELESS. Mia deserves 6 stars and a RAISE!

MD

Mr Duncan Rigden

06/16/24

5 out of 5

Mia Hernandez was very helpful

Mia Hernandez was very helpful, gave me all the right links and help, where the AI Robot monstrosity was totally and absolutely USELESS. Mia deserves 6 stars and a RAISE!

EM

Ed Mcbain

06/16/24

5 out of 5

I had a previous issue that got fixed

I had a previous issue that got fixed. I lost the email work round but did the online chat . after two questions with the BOT I was through to Mia who was very helpful and was able to locate the email with the work round and send it to me

EM

Ed Mcbain

06/16/24

5 out of 5

I had a previous issue that got fixed

I had a previous issue that got fixed. I lost the email work round but did the online chat . after two questions with the BOT I was through to Mia who was very helpful and was able to locate the email with the work round and send it to me

T

TheHighway78

06/16/24

5 out of 5

Really friendly and Mia fixed my…

Really friendly and Mia fixed my problem right away