9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 581-590 out of 12920
D
Dharam
03/03/24
I was trying to set up my VPN and was…
I was trying to set up my VPN and was supported by Norman Shelton, who was very helpful and patient. Great support . Excellent support
CK
Chen Kun-Da
03/03/24
very good service
Date of experience: March 04, 2024
JH
Jim Healy
03/03/24
Norman Shelton was very helpful
Norman Shelton was very helpful, he polietly and quickl resolved an account and billing issue. Great Tech and service
MP
Max Power
03/03/24
Very Good
Good, friendly. Hadwin Hodgson did a great job in supporting me.
SR
Simon Rostron
03/03/24
Great Customer Service
Ethan was extremely helpful in the app support. Very happy with the service
Q
Qizmo
03/02/24
I have issue with double incogni…
I have issue with double incogni account. Ace from customer service was able to sort out this issue with seconds and issue the refund. Clear and straight communication.
JM
James M
03/02/24
Great Customer Service
Handled the changing of my plan successfully while in my 30 day free trial
A
Andrea
03/02/24
Ace was fast and so easy to understand
Ace was fast and so easy to understand. Great job!
VC
Valued Customer
03/02/24
Magnus Baldur was terrific in helping…
Magnus Baldur was terrific in helping solve my problem :)
JB
Jordan Badeaux
03/02/24
Super easy support!
Super easy support! Kurt Lester made resolving my issues a breeze
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].