9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 571-580 out of 12920
GR
Gregory Ramsey
03/04/24
Wow first class service
Wow, Mack Zachary was patient and went through full diagnostics of my router, showed me where to go in basic terms got my router working. The app is great if you want one device protected but with me wanting all devices protected it helped massively. Thanks again Mack.
VC
Valued Customer
03/04/24
Don Hammond was great and quick to…
Don Hammond was great and quick to solve our problem with no hassle.
VC
Valued Customer
03/04/24
The experience was great
The experience was great, but sad to say that I would need to terminate my subscription due to other pending bills such as electricity. Customer support, Trina Wright, was also awesome as she was able to help me quickly in my issue with the auto subscription.
VC
Valued Customer
03/04/24
Had to return a service
I wanted to setup Dedicated IP however they didn't have any in the location I was looking for. After learning this Norman Shelton assisted me in my return.
SR
Simon Rostron
03/03/24
Great Customer Service
Ethan was extremely helpful in the app support. Very happy with the service
MP
Max Power
03/03/24
Very Good
Good, friendly. Hadwin Hodgson did a great job in supporting me.
CH
Chris Huff
03/03/24
Had an issue with my account
Had an issue with my account, got through to tech support and Gavin made everything simple step by step, thank you Gavin.
D
Dharam
03/03/24
I was trying to set up my VPN and was…
I was trying to set up my VPN and was supported by Norman Shelton, who was very helpful and patient. Great support . Excellent support
AM
Andres Munoz
03/03/24
Frederick was very polite and…
Frederick was very polite and professional!
JH
Jim Healy
03/03/24
Norman Shelton was very helpful
Norman Shelton was very helpful, he polietly and quickl resolved an account and billing issue. Great Tech and service
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