9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 561-570 out of 12920
VS
Van Schaijk Angie
03/05/24
I am very grateful for Hadwin Hodgson…
I am very grateful for Hadwin Hodgson help. He solved all my problems, and took a lot of time explaining everything to me. He needs a pay raise :-)
VC
Valued Customer
03/04/24
Great and fast with the Refund on an…
Great and fast with the Refund on an Accident! Sonny Beard helped me very Quick!
GR
Gregory Ramsey
03/04/24
Wow first class service
Wow, Mack Zachary was patient and went through full diagnostics of my router, showed me where to go in basic terms got my router working. The app is great if you want one device protected but with me wanting all devices protected it helped massively. Thanks again Mack.
MS
MICHAEL SEIFERT
03/04/24
Norman Shelton walked us through the…
Norman Shelton walked us through the process of fixing our account. Very knowledgeable and Much appreciated!
VC
Valued Customer
03/04/24
Don Hammond was great and quick to…
Don Hammond was great and quick to solve our problem with no hassle.
VC
Valued Customer
03/04/24
Had to return a service
I wanted to setup Dedicated IP however they didn't have any in the location I was looking for. After learning this Norman Shelton assisted me in my return.
VC
Valued Customer
03/04/24
Don Hammond was awesome
Don Hammond was awesome. He helped me easily cancel my subscription and refunded me. I did not feel any pressure to keep my sub and because of him I will be back when my finances allow. Thanks Don you rock. Henry
VC
Valued Customer JUM
03/04/24
Excellent customer service
Had some questions and these were promptly and accurately answered via chat (Norman Shelton) - exceptionally helpful!
D
David
03/04/24
Subscription renewal
My subscription was nearing renewal and I wanted to know what my options were. The representative, Gavin, helped me and I got a great deal for renewal.
C
customerrg
03/04/24
Amazing Agent "Elena Cobb" Helped me…
Amazing Agent "Elena Cobb" Helped me out with some issue i had. Wanted cancel my membership, but she supported me, and problem been solved. <3 <3
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].