9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 561-570 out of 12920
VC
Valued Customer
03/05/24
Aina Nilsen Was very helpful and…
Aina Nilsen Was very helpful and directed me to a quick solution
A
Adam
03/04/24
Very helpful
The agent quickly understood my needs and help me fix my issue. I'm very satisfied.
VC
Valued Customer
03/04/24
Mack Zachary was very helpful I…
Mack Zachary was very helpful by resolving my issue
VC
Valued Customer
03/04/24
The experience was great
The experience was great, but sad to say that I would need to terminate my subscription due to other pending bills such as electricity. Customer support, Trina Wright, was also awesome as she was able to help me quickly in my issue with the auto subscription.
C
customerrg
03/04/24
Amazing Agent "Elena Cobb" Helped me…
Amazing Agent "Elena Cobb" Helped me out with some issue i had. Wanted cancel my membership, but she supported me, and problem been solved. <3 <3
D
David
03/04/24
Subscription renewal
My subscription was nearing renewal and I wanted to know what my options were. The representative, Gavin, helped me and I got a great deal for renewal.
A
Alain
03/04/24
John Duncan assisted me very well in…
John Duncan assisted me very well in troubleshooting my subscription. Giving me the right answers.
VC
Valued Customer JUM
03/04/24
Excellent customer service
Had some questions and these were promptly and accurately answered via chat (Norman Shelton) - exceptionally helpful!
VC
Valued Customer
03/04/24
Don Hammond was awesome
Don Hammond was awesome. He helped me easily cancel my subscription and refunded me. I did not feel any pressure to keep my sub and because of him I will be back when my finances allow. Thanks Don you rock. Henry
VC
Valued Customer
03/04/24
Had to return a service
I wanted to setup Dedicated IP however they didn't have any in the location I was looking for. After learning this Norman Shelton assisted me in my return.
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