9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 531-540 out of 12920
GH
Gary H
03/07/24
Sonny Beard to the rescue đź‘Ť
I have had Surfshark for the last 2 year, excellent vpn, however, I had an issue with updating the vpn version on my firestick for the last 5 months. I have been avoiding contacting customer services as I'm not that tech savvy. However tonight I had to speak with them regarding a renewal. I spoke to a extremely helpful customer agent called Sonny Beard, who helped me select the right package suitable for my needs. I mentioned to him the update issues that I had been having, thinking I was ...
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G
Glen
03/07/24
Gavin helped me fix my issue
Gavin helped me fix my issue! Thank you so much for the very speedy resolution!
VC
Valued Customer
03/07/24
Sonny Beard helped me in seconds!
Sonny Beard helped me in seconds!! Thank you :)
VC
Valued Customer
03/07/24
Kurt was amazing
Kurt was amazing. I contacted him for a refund and he processed it immediately—no hassle and simple.
VC
Valued Customer
03/07/24
I was supported by Kurt Lester and he…
I was supported by Kurt Lester and he really did a great job getting me through connection issues. Very precise in his guidance and very patient
JM
Jose M
03/07/24
Everything was perfect
Everything was perfect, Kurt Lester helped me and solved my problem in less than 2 minutes, 2 minutes! incredible, a fantastic service, just like the VPN service they provide. Continue like this.
FC
Francisco Cuenca
03/07/24
Great Experience and Service
The Best Experience in Service and Quality. Excellent treatment and the best person. He guided me step by step and was patient. Excellent Service and Very Grateful to Elsie Stevens
RV
RAD Valued Customer
03/07/24
SurfShark VPN initial customer service review
I am brand new to using a VPN and I just received a very patient and informative primer on the basic functionality of the SurfShark VPN from chat assistant Kurt Lester. He was clear, thorough and very knowledgeable. This speaks well for the customer service provided by the company.
C
Can
03/06/24
The live agent name Ethan was so kind…
The live agent name Ethan was so kind and helpful, fast reply, thanks a lot
MD
Melissa Désirée
03/06/24
Surfshark is a fantastic VPN/antivirus…
Surfshark is a fantastic VPN/antivirus service. Gavin Gibbs was super helpful with customer support. Really great prices and very friendly people working here :)
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].