spotsaas-logo
Get Listed

9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in May 2025: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

Add to compare

Starts from $2.21/Month

Request a Quote

Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 501-510 out of 12920

T

Terry

03/09/24

5 out of 5

I have been trying to stream TVNZ…

I have been trying to stream TVNZ without success. I tried earlier in the day with support but got nowhere. Tried later and chatted with Elsie Stevens. It took us some time before she found a way I can use the vpn and stream. So thankyou Elsie for your technically knowhow.

VC

Valued Customer

03/09/24

5 out of 5

Very helpful and polite

Very helpful and polite

DD

Dun Dao

03/09/24

5 out of 5

Surfshark is fast, reliable and you have so many things you can use beside the VPN

I was searching for a really good VPN and I was trying some. I found Surfshark and I have to say, it's the best one I've found! It's fast, reliable and you have so many things you can use beside the VPN. The dedicated IP is really nice, it's like you have your own VPN. Beside that you have so many things, like Antivirus, Alerts for the potential Identify theft if they found sth, a safe and fast search (like Google), an alternative ID which you can fully use for registrations somewhere ...

Read more

D

Diego

03/09/24

5 out of 5

I requested help in the Surfshark chat…

I requested help in the Surfshark chat and was assisted by Sonny Beard, it was a great pleasure to talk to him and he gave me the help I needed. He has been very kind and has resolved my doubts. A pleasure

D

Dimitrije

03/09/24

5 out of 5

Best support

Best support, best support staff, a really nice guy helped me, named Sonny Beard.

BR

Brady Richard Cleaveland

03/09/24

5 out of 5

Cora made getting back into my account…

Cora made getting back into my account a breeze and I would HIGHLY recommend Surfshark for their fantastic team. Its hard to finds good support but thanks to Cora, this was easy! Thanks!

B

bxgu

03/09/24

5 out of 5

surfshark

fast, easy and good support! (sonny beard)

VC

Valued Customer

03/09/24

5 out of 5

I’m new to using a vpn and had trouble…

I’m new to using a vpn and had trouble with my account. Missy Andrews was so great and kind in helping me get all set up. I’m a war veteran and suffer from anxiety a lot of times and she was so calm in helping me. Thank you again and highly recommend your services.

TL

Tatam Lopez

03/09/24

5 out of 5

I had an issue with my subscription and…

I had an issue with my subscription and Agent Ivy quickly resolved the problem for me. I want to extend my heartfelt congratulations to her for her excellent work. Overall, an amazing platform.

Y

Yin-and-Yang

03/09/24

5 out of 5

So nice and professional, they will take care of your request!

I was searching for a really good VPN and I was trying some. I found Surfshark and I have to say, it's the best one I've found! It's fast, reliable and you have so many things you can use beside the VPN. The dedicated IP is really nice, it's like you have your own VPN. Beside that you have so many things, like Antivirus, Alerts for the potential Identify theft if they found sth, a safe and fast search (like Google), an alternative ID which you can fully use for registrations somewhere ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].