9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 491-500 out of 12920
VC
Valued Customer
03/10/24
great product great service i am not…
great product great service i am not even joking
A
Andrew
03/10/24
I would like to Thank Elara Hodges
I would like to Thank Elara Hodges, she has been awesome and patient with her support. Good Job!
VC
Valued Customer Elara
03/10/24
great wonderful
Date of experience: March 11, 2024
RC
Rudolf Cohilj
03/10/24
The VPN-Service is as good as…
The VPN-Service is as good as advertised. Really simple UI, lots of servers worldwide and a really great service experience! I had the pleasure talking to Hadwin Hodgson from their customer support and I’d like to compliment him on his effort, professionalism and knowledge. Thank you very much!
SL
stephane leveille
03/10/24
The person answered all my questions.
Date of experience: March 11, 2024
AV
Ansel Velez
03/10/24
I had the pleasure to get Mrs Klara…
I had the pleasure to get Mrs Klara Williams and OMG she was amazing, she has the best attitude and patince, i only wish to get her a lot more in the future. she is a SUPERSTAR
D
Derek
03/10/24
Account compromised
I had my account password changed and 2FA setup overnight by someone other than me. I contacted via BOT and was put onto Norman Shelton who was very quick and professional sorting out my issue. Thanks Norman.
J
Jolanda
03/09/24
Thanks for your help with my log in to…
Thanks for your help with my log in to my account Cole Davis on a Sunday morning!
VC
Valued Customer
03/09/24
Gavin is very helpful
Date of experience: March 10, 2024
BF
Bradley F
03/09/24
Had an issue with auto renewal and the…
Had an issue with auto renewal and the representative took care of it for me, he was very efficient and friendly. Nothing but good things about this company and their products
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
