9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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JC
Jared Collins
03/14/24
Great customer service
Tommy R. was very helpful. Great customer service and quick resolution.
M
MR
03/14/24
Tommy Ruell is great and understands…
Tommy Ruell is great and understands the concerns
JC
Jared Collins
03/14/24
Great customer service
Tommy R. was very helpful. Great customer service and quick resolution.
M
MR
03/14/24
Tommy Ruell is great and understands…
Tommy Ruell is great and understands the concerns
VC
Valued Customer
03/13/24
Fast and friendly response
Fast and friendly response, resolved the issue in no time. 10/10 Thank you Emma Hanssen(Give this woman a raise) :) <3
VC
Valued Customer
03/13/24
Mack Zachery is very kind and efficient.
Date of experience: March 14, 2024
M
Mariana
03/13/24
Precise and nice assistance
Mr Zachery helped me promptly, with a lot of patience and important tips that solved my problem immediately. I am very grateful to him for his help!
VC
Valued Customer
03/13/24
Fast and friendly response
Fast and friendly response, resolved the issue in no time. 10/10 Thank you Emma Hanssen(Give this woman a raise) :) <3
M
Mariana
03/13/24
Precise and nice assistance
Mr Zachery helped me promptly, with a lot of patience and important tips that solved my problem immediately. I am very grateful to him for his help!
VC
Valued Customer
03/13/24
Mack Zachery is very kind and efficient.
Date of experience: March 14, 2024
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