9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 461-470 out of 12920
A
adam
03/14/24
Tommy Ruell attempted to solve my issue…
Tommy Ruell attempted to solve my issue with professionalism and was timely in his responses.
VC
Valued Customer
03/14/24
Tommy Ruell was very helpful!!
Tommy Ruell was very helpful. Thank you for taking the time to assist.
M
MR
03/14/24
Tommy Ruell is great and understands…
Tommy Ruell is great and understands the concerns
SG
Someone getting help from him
03/14/24
Tommy Ruell
Tommy Ruell, best assistant ever, my problem was solved within minutes, his work and efficiency, best of the best
AH
Allen Henderson
03/14/24
Best Vpn service I have used.
Small issue regarding the use of a function on the VPN app but it was easily resolved and sorted out to my full satisfaction with the help of Clelia Serra the customer service representative.
F
Francisco
03/14/24
Excellent service
Customer support to meet consumer needs has been excellent from Mr. Sonny Beard.
S
Sian
03/14/24
Easy renewal and cheap price
I have been using Surfshark happily for 2 years but didn’t realise I had auto-renewal on. The renewal was only for 12 months and worked out much more expensive, so I got in touch online and Kurt Lester offered me a great new 2-year deal plus arranged a refund of the auto-renewal price and explained how to switch it off. Quick and helpful service!
VC
Valued Customer
03/14/24
Good VPN trial deal
Good VPN. I needed to cancel as I need to cut costs. Made it easy to cancel, didn't have to waste too much time.
E
Ethan
03/14/24
Tommy Ruell did great and showed me the…
Tommy Ruell did great and showed me the steps I needed to take to get logged back in. He's the man
VC
Valued Customer
03/14/24
Excellent Surfshark employee. 5/5 Stars.
The Surfshark employee who helped me today was awesome. He exemplified promptness, kindness, and explained how to solve my problem with easy to follow instructions. I had a wonderful experience and I hope that I receive that high level of service and excellence every time I need help from Surfshark.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].